AutoNation Honda West Knoxville - Service Center

As usual Joe was great to work with, good communication timely feedback, the primary reason I continue to return to the auto nation dealership for sales and service timely feedback, the primary reason I continue to return to the auto nation dealership for sales and service More

Waited over one week for appointment was the only negative. The person who checked me in was very nice nice and knowledgeable. All around good. negative. The person who checked me in was very nice nice and knowledgeable. All around good. More

Friendly, kind always great to work with! Waiting area is neat and clean! Have coffee and newspapers to read, which helps if you are waiting! neat and clean! Have coffee and newspapers to read, which helps if you are waiting! More

Repair was timely, staff was very friendly, waiting room was neat and clean. The whole process was very organized and went smoothly. Great communication from staff. was neat and clean. The whole process was very organized and went smoothly. Great communication from staff. More

A very pleasant experience! I’ve visited the service department twice. I had such a good experience I plan on using them for my oil changes now as well! department twice. I had such a good experience I plan on using them for my oil changes now as well! More

Repair was completed on time and car was nicely cleaned. Even vacuumed inside. Workers put on masks when they saw mine. I was warned of gas smell from the fuel pump replacement and they were right. Even vacuumed inside. Workers put on masks when they saw mine. I was warned of gas smell from the fuel pump replacement and they were right. More

Lyric is always so nice and explains things in detail. They got me in early and out quickly! I’ve had issues with Service representatives here in the past and Honda worked hard to make things right. I’m g They got me in early and out quickly! I’ve had issues with Service representatives here in the past and Honda worked hard to make things right. I’m glad I gave them a second chance. More

Joe Schober is an excellent service guy. He always greets you with a smile and makes sure all your cars maintenance is up to date. you with a smile and makes sure all your cars maintenance is up to date. More

Not a dealership I would recommend. Could not service my vehicle so they sent it to Beaty for the work. Was there over a month. Arguing about who had to process the extended service paperwork. Beaty fina vehicle so they sent it to Beaty for the work. Was there over a month. Arguing about who had to process the extended service paperwork. Beaty finally stepped up and took care of it. Not at all pleased with auto nation. More

Appreciate the thoroughness I receive here. Getting a rental car is a great perk. rental car is a great perk. More