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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,116 Reviews

1,116 Reviews of AutoNation Honda West Knoxville - Service Center

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September 16, 2021

I arrived with no appointment to take care of a problem and it was resolved! More

by Brenda G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Lyric Lay was excellent to work with. She kept me informed and explained the process well. I highly recommend her. More

by James Moses
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!

September 15, 2021

Made appointment for oil change. Arrived, checked my car in, got oil change, tire rotation and inspection. More

by recrane69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

The service department at Autonation Honda is fantastic! They accurately diagnosed the problem with our CRV and fixed it in a timely manner. Our service representative, Jordan Coleman, kept us informed thro More

by RoMa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Coleman
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2021

I purchased my vehicle new from this dealership and have only had it serviced here. If there were any issues, they were always addressed to my satisfaction. I will continue to work with this dealership. Tha More

by boweir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

I purchased my Honda CRV 2005 from this dealer and have had consistently good service. My last visit was for a big checkup at 237,693 miles! The staff is courteous and the work was done in good time. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi Sarah, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 13, 2021

Never had a problem and they are pretty average on their prices. Its the place I usually go to. You can count on a good job More

by Jaymajure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jr
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

There was a recall on my Honda CRV and Brandon Russell really helped make the transition go smoothly. My car was fixed in a timely manner and Brandon was professional and personable to work with. More

by Cindypoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Sep 15, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Always have had great service and the staff is always friendly. Highly recommend this dealership for all services More

by CONJON1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

I bought my Honda from AutoNation 9 years ago. They have been doing all the annual checks and any repairs needed since that time. I'm very happy with the services performed and especially the caring consi More

by missmaryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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