AutoNation Honda West Knoxville - Service Center

Everyone was very nice and helpful. It took 3 hrs for an oil change with an appointment. I was disappointed they didn’t vacuum my car with the service plan. Waiting room to small. Most of us had to wait in oil change with an appointment. I was disappointed they didn’t vacuum my car with the service plan. Waiting room to small. Most of us had to wait in the show room. More

Fast, dependable service department. Routine maintenance was done within 90 minutes and I was on my way. was done within 90 minutes and I was on my way. More

Autonation is easy to schedule an appointment with, they have a knowledgeable team, and easy to work with. have a knowledgeable team, and easy to work with. More

Brandon delivered Great customer service quick and knowledgeable They put the oil mileage sticker on. Last dealership always forgot! knowledgeable They put the oil mileage sticker on. Last dealership always forgot! More

Got in for service on time and was informed on progress via text messages. Repairs were explained fully. via text messages. Repairs were explained fully. More

Great communication with good and realistic advisement without high pressure sales. Also prompt when done. without high pressure sales. Also prompt when done. More

Brandon took really good care of us the other day when we came in. Your extended warranty sucks though. What’s the point of have bumper to bumper warranty if your not gonna cover something major. Really disa came in. Your extended warranty sucks though. What’s the point of have bumper to bumper warranty if your not gonna cover something major. Really disappointed and I will be calling the main number to complain. More

Excellent service on my Passport. From making an appointment to the time the service was finished I couldn't have been more pleased. Oil changed and tire rotation completed and advised on next servi appointment to the time the service was finished I couldn't have been more pleased. Oil changed and tire rotation completed and advised on next service . Highly recommend this service department and dealership. More

Great to work with and great people! George was very helpful and took great care of me and my car helpful and took great care of me and my car More

Since day one of purchasing my vehicle from AutoNation Knoxville Tn. Service has been superior to past experiences with other dealerships. Joe Shrober is my contact at service department. In 4 years o Knoxville Tn. Service has been superior to past experiences with other dealerships. Joe Shrober is my contact at service department. In 4 years of owning my vehicle aside from buying new oil change package, my service expenditures have been minute. So if and when Joe recommends a service to keep my Honda running smoothly, I heed his recommendation. This is maintenance and certainly saved me time and money. In return, I pass the word along. AutoNation Knoxville service department is my recommendation. Thank you Joe! More