
AutoNation Honda West Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I bought my car here in late 2005. Since then I have been here on a very regular basis. My experiences have always been positive. I've been told about problems I didn't know I had, a Since then I have been here on a very regular basis. My experiences have always been positive. I've been told about problems I didn't know I had, and had minor issues fixed without any extra charges. The staff have always been friendly and careful, and most recent staff were outstanding! More
Is there any lower than a zero? That's my rating. I was attempting to buy a car off there lot and the online sale man told me he couldn't tell the price of the vehicle nor sale it t That's my rating. I was attempting to buy a car off there lot and the online sale man told me he couldn't tell the price of the vehicle nor sale it to me as I was going to purchase it cash that afternoon. The customer service is a zero, attitude is a zero. If looking to purchase a car please go elsewhere as this is a lot that has no common sense and apparently not interested in selling any cars cash. I asked for sales manager, CEO, anyone higher up than the unprofessional person I spoke with but they refused. Hope they never sale a car and good luck staying in business. More
This is my 3rdHonda purchase from AutoNation. God experience, great sales rep to work with. I was promised my car would arrive in 7-10 days. It was delivered the next day! God experience, great sales rep to work with. I was promised my car would arrive in 7-10 days. It was delivered the next day! More
The service department was exceptional as usual. The service advisor David Amerine provided me with information on status of service and items that will need attention at next vehicle service. As u The service advisor David Amerine provided me with information on status of service and items that will need attention at next vehicle service. As usual, I was pleased with service provided and that is the primary reason AutoNation Honda performs all the service of my Honda vehicles. More
Located AutoNation Honda on line while looking for a Honda Pilot Touring 7. Worked with Savannah to come to a satisfactory deal involving our trade and purchase of a vehicle on their lot. Best experien Honda Pilot Touring 7. Worked with Savannah to come to a satisfactory deal involving our trade and purchase of a vehicle on their lot. Best experience we have ever experienced With a dealership. Relaxed and friendly atmosphere, no pressure and we’re able to quickly conclude our trade and purchase. More
The service is great! Joe Schober is very helpful & friendly! Service department is part of reasons we buy cars from auto nation again. Joe Schober is very helpful & friendly! Service department is part of reasons we buy cars from auto nation again. More
I always have excellent customer service from my great service manager to the mechanics to the financial and sales persons there at Autonation Honda of West Knoxville! Love the dealer, been a customer sin service manager to the mechanics to the financial and sales persons there at Autonation Honda of West Knoxville! Love the dealer, been a customer since 1995. Bought 6 Honda Accords there, 2 Honda Civics abs a Honda Prelude 1998 More
Best customer service center! They always go above and beyond for their customers. We recently brought our honda odyssey in for what we thought was a warranty issue that turned ou They always go above and beyond for their customers. We recently brought our honda odyssey in for what we thought was a warranty issue that turned out to be something i needed to file with insurance. Brad got us in quickly, walked me through every step of the process, explained things in a way i could understand, helped ensure we coordinated with insurance, provided contact information for when he was out of the office, etc. They had us in and out under 2 days, even with insurance claim, which was huge considering we only have one vehicle! More