AutoNation Honda West Knoxville

I was able to get in and get out quickly with the help of Christian. Great guy to work with! Christian. Great guy to work with! More

Although I have purchased only 1 of my 3 Hondas from this dealership, I have used their service department for all 3. George Teffeteller (AKA - Junior) is my “service advisor” and he is both knowledgeable a dealership, I have used their service department for all 3. George Teffeteller (AKA - Junior) is my “service advisor” and he is both knowledgeable and friendly. Of course, I would like for the prices to be lower, but they regularly send out discount coupons that help lower the cost. I would definitely recommend this dealership’s service department. More

The service people at Honda West are very helpful and knowledgeable. Their assistance has been especially helpful in resolving a recent issue and we are extremely grateful for their support knowledgeable. Their assistance has been especially helpful in resolving a recent issue and we are extremely grateful for their support More

I have had my car for about 3 years now and am taking my car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed the most attention so I could travel safely. They even switched my payment around, so I paid less than expected which was helpful and thoughtful! More

Our car salesman was Akonday he was great! The sales manager didn’t take my concerns with the vehicle I was purchasing seriously and that kinda aggravated me bc it ended up taking 2 separate t The sales manager didn’t take my concerns with the vehicle I was purchasing seriously and that kinda aggravated me bc it ended up taking 2 separate trips to get everything sorted out I was less then impressed with the sales manager he never even greeted us or took our concerns seriously, our salesman did everything he could but there is only so much you can do when your manager doesn’t take what you’re telling them seriously, our finance guy was great he was very personable and work with us to get everything where we needed it to be!!!! When it came to the issues being resolved with the vehicle Lyric took full control and really did her best she really impressed me and got everything taken care of as fast as possible she was disappointed they didn’t tell her concerns immediately when I voiced them Monday and could have resolved it before I even purchased the vehicle but she really did a great job over all I’m happy with my experience but the sales manager could have listened to customer concerns or at least acted like he cared this was probably one of the biggest purchases me and my husband have made since we bought our house and to us that’s a big deal, and I felt like this could have been I resolved a lot faster instead of me and my husband and having to visit the dealership 4 out of 5 week days this week!!! More

Junior made my visit to Auto Nation Honda feel welcomed and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in th and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in that same day. More

I have been doing business with this dealership at least 15 years. I have complete confidence and trust with this west Knoxville location 15 years. I have complete confidence and trust with this west Knoxville location More

Service Advisor "Tall Guy" Brad was outstanding through the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat p the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat people well. Thank you to the skilled folks turning the wrenches--they are the MVPs that make it all possible. More

The service department is very helpful and do the right work.I recommened to my friend for auto nation honda. work.I recommened to my friend for auto nation honda. More

This was my first visit to Auto Nation Honda, the fact that I left there in a new Honda vehicle indicates it was a successful visit! We dealt with online sales person, Brock Jackson! He was very help that I left there in a new Honda vehicle indicates it was a successful visit! We dealt with online sales person, Brock Jackson! He was very helpful in the process of deciding to purchase a new vehicle! More