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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,728 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,728 reviews

May 11, 2022

My car would not start and I jump started it. I took it in to service to check it out. Junior was my service writer. He had my car checked and it was the battery. He took good care of me! It was More

by Libbyeld36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
May 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

Always excellent service and great quality work on services. Thanks so much Joe. Always great to work with you. Thanks again. More

by jdsmithknox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 10, 2022

Met promptly upon arrival by a friendly service person. Waited in a comfortable customer waiting area. When my car was ready, the service person reviewed with me what was done to my car. More

by Dlcbridwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 08, 2022

Over 90 minutes, with an appointment, for an oil change seems excessive. Tires were not rotated..on the positive side, Daniel Lee was very good in his job as service person. More

by volz22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Lee
May 10, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2022

They were able to diagnose a problem with my Honda pilot that other mechanics were unable to. Saved me $1500 that the other place wanted to charge, which would not have fixed the vehicles issue. More

by Michael G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 10, 2022 -

AutoNation Honda West Knoxville responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 07, 2022

Service seemed complete and professional, but ran very slow - about 2.5 hours for an oil change and inspection, while I waited. A bit pricey, too. More

by RP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 09, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (865) 730-0012. We hope to hear from you.

May 06, 2022

Professional and friendly service. Took a little longer than I thought it would be still finished within a reasonable amount of time. More

by noah6515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

Based on my experience with each person who related to me, it easy to recommend dealership. Based on my second Honda Ridgeline and a couple Odysseys, two CRV’s,it is easy to recommend Honda. More

by John1427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monika, Brook, Carlos
May 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

May 05, 2022

“Jojo,”our salesman was amazing. He stayed within the budget, showed MULTIPLE cars, and made my first auto purchase a smooth one. I would definitely come back to this dealership. More

by Martha Guity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo
May 08, 2022 -

AutoNation Honda West Knoxville responded

Hi Martha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 05, 2022

Simply the best from buying my car to having it serviced on a routine basis. More

by mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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