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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,728 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,728 reviews

May 13, 2022

Brad Skinner, my service advisor, was very professional helpful. He told me it would take an hour and a 1/4 for the oil change and tire rotation, which it took. More

by cdrranck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2022

Service was fast and friendly, coffee was fresh and the service people are friendly and helpful More

by janie.jones27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

May 13, 2022

Our salesman, Jason, was professional and responsive from the start. He had the cars we were interested in waiting for a text drive. He was knowledgeable and did not pressure us whatsoever. The car was as d More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, finance manager David?
May 16, 2022 -

AutoNation Honda West Knoxville responded

Hi Julie, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Thank you, and have a fantastic day!

May 13, 2022

I have found that Joe in the service department is very helpful and straightforward. He keeps in touch with you as the Day progresses on the stairs if your vehicle More

by Maryannsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
May 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Thank you, and have a fantastic day!

May 12, 2022

The Honda West Knoxville provided me with exceptional service, quality care, and for an affordable price. More

by meganvledbetter123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
May 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 12, 2022

Oil change service was excellent, except for the wait of 1 hour and a half. If you could reduce the wait time, I will give you 10 stars. More

by carmiehawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
May 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 12, 2022

My service advisor Charles Whittaker always takes care of me. Charles suggest options that save me money and always treats me like a VIP. More

by tholt0935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Whittaker
May 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2022

Easiest car I have bought in forever- no pressure add ons (extra warranty, service options etc…) after purchase price agreed on. More

by Michael m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon bennett
May 13, 2022 -

AutoNation Honda West Knoxville responded

Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2022

I agree with other reviewers about the extended time for having the oil changed in my CRV. It was over one and a half hours. If you all can't do better, I am going to another dealer to get my service work More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy -I think.
May 13, 2022 -

AutoNation Honda West Knoxville responded

Hi Jim, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (865) 730-0012 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 11, 2022

Every one was helpful and personable without having that car salesman feeling of being too pushy! More

by brooke.m121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kauffman
May 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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