AutoNation Honda West Knoxville

The buying experience for our Certified Pre-owned Odyssey was simple. I brought in a rate from my bank, and they were able to beat the rate and term with their in-house financing. was simple. I brought in a rate from my bank, and they were able to beat the rate and term with their in-house financing. More

Had some problem with the parts department ordering the wrong part. Brad found the problem and took care of it, getting the right part and calling me when it came in and set up same day appointment for the wrong part. Brad found the problem and took care of it, getting the right part and calling me when it came in and set up same day appointment for the service More

Excellent communication and quality of service. I’d be happy to return for my next maintenance. I’d be happy to return for my next maintenance. More

I love my new car and enjoyed the buying experience. However, I had a few questions regarding my trade in amount as it wasn't listed correctly and I was told that the tax savings from putting the car do However, I had a few questions regarding my trade in amount as it wasn't listed correctly and I was told that the tax savings from putting the car down as a down-payment included the trade in amount. Sneaky. The salesperson was great until I had an issue. He was very rude and when I said that I would need to hang up because of his tone, he hung up before me. I also have learned to he sure that you have the paper copy that shows the price breakdown before signing anything. All documents were completed on a tablet so I didn't really see the breakdown until I already bought the car. Very disappointed with the tactics but I do love the car. More

I had a great deal of work that was needed on my car and Charlie was so helpful. He listened to me and made sure he knew everything I wanted done. Due to Covid, I was about three years behind on all service Charlie was so helpful. He listened to me and made sure he knew everything I wanted done. Due to Covid, I was about three years behind on all services. Thank you for taking care of my car in a very professional way.My car is special to me because my husband and I picked it out before he passed away unexpectedly. More

They were very up front with everything. Worked with me to get me a great deal. Did not do the oh, how.much can you afford. They did it by showing trade in cost of vehicle etc. Easy to f Worked with me to get me a great deal. Did not do the oh, how.much can you afford. They did it by showing trade in cost of vehicle etc. Easy to follow numbers. More

George is always helpful and takes time explaining to me the questions I have. Everyone is always nice. the questions I have. Everyone is always nice. More

This service department has a great staff and the advisers are honest and really care about making sure you are happy with their work. Good communication and very professional. advisers are honest and really care about making sure you are happy with their work. Good communication and very professional. More

Amazing service and worked flawlessly with my dealer who arranged for the repairs to be taken care of for my new-to-me vehicle. Joe was awesome to work with and I look forward to taking my car back for con arranged for the repairs to be taken care of for my new-to-me vehicle. Joe was awesome to work with and I look forward to taking my car back for continued maintenance. More

Pleasant to work with. Do good work. Car very clean on return. Will be sure to return if necessary. Do good work. Car very clean on return. Will be sure to return if necessary. More