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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,729 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,729 reviews

March 16, 2023

Scott, the service director, is extremely honest, professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timel More

by wuebker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 16, 2023

Clean, quick, friendly, easy checkin and checkout . .. car was ready as promised and no delays in pickup More

by dannyhoneycutt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Scott
Mar 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

They do not inspect used cats before they sell them. I purchased a 07 Corvette with 40K and within a week and less than 100 miles I had to replace a battery and harmonic balance that cost over $1700, I More

by mhargett12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember
Mar 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda West Knoxville take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (865) 730-0012 -- we hope to hear from you soon.

Mar 22, 2023 -

mhargett12 responded

I called the GM of AutoNation Honda in Knoxville, TN several times like the return survey said to do to discuss the issues. The GM never would not return my call. You would think he would like to know what is going on with the dealership. This could really hurt their business in the future. I drove over 5 hours to purchase the car and not to even get a return a call, unbelievable

Apr 09, 2023 -

mhargett12 responded

Is the GM scared to rerun calls?

March 14, 2023

I visited it for regular maintenance, the service is great. It is super super friendly. More

by Liqun Pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 14, 2023

Greatest car buying experience I have ever had, great people to work with!! Will definitely recommend!! More

by jenwin16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Mar 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

March 14, 2023

Super friendly. Service done well and in a timely manner. I always feel like I am well informed on my vehicles needs. More

by amyhouk75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Mar 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 13, 2023

Joseph Chaaya was very professional and wonderful to work with. This is the 3rd time we have bought a vehicle with Auto nation. Two for me and wife and one for our daughters 1st car.Honda sells a great produ More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Chaaya, Monique
Mar 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

I went in for routine service and was placed with the service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained More

by sallyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny E
Mar 17, 2023 -

AutoNation Honda West Knoxville responded

Hi Sallyb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

Ended up going to autonation on the wrong day but they worked me in. Got a key made. All is good. More

by ljlntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 09, 2023

Fabulous service department! Always helpful. David Amerine always gives me special attention and help and has my trust. More

by Magblos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Mar 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Mar 13, 2023 -

Magblos responded

Yes i will be back when i need service! Tgank uiu.

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