Back

AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,713 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

10117 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,713 reviews

July 26, 2021

great people. very friendly. they helped alot in choosing and getting my loan approved. it wasxa nice experience to have a new car purchased from autonstion More

by Lalbaba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mahmood
July 26, 2021

Very caring service advisers and excellent work. Appointment made with ease and rep gave me great attention and advice. Good service here keeps us coming back. More

by Magblos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trista Messer
July 26, 2021

Access to service and scheduling is excellent. Accommodations while I wait for car service is very good. Only thing missing is a food court like the one down the street at Toyota. Personnel excell More

by mwelker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several, do not remember
July 25, 2021

The last two service appointments I have had were not what I expected. One had a treatment added on to my oil change that was not asked for nor needed. The other, I was told alignment would not be done More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Schober (not sure if that is the correct last name) Trista Messer
Jul 26, 2021 -

AutoNation Honda West Knoxville responded

Hello Patti, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2021

Lyric service rep was wonderful!! Excellent customer service!! Very informative and efficient. She made sure everything was taken care of. Very professional. Very pleased with experience! More

by swleath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Jul 25, 2021 -

AutoNation Honda West Knoxville responded

Hello Swleath, we're glad you had such a wonderful experience with Lyric ! We always strive to provide personable and excellent customer service. Thank you for the positive review!

July 24, 2021

David and your facility provided great service. It was a pleasant experience. All my questions were answered. Why am I being forced to write 25 words. XXXX XXXX XXXXxx. XXX xxzx More

by bob.caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 25, 2021 -

AutoNation Honda West Knoxville responded

Hello Bob, We are pleased to hear you had such a positive experience with us, ! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2021

We have no complaints----he kept us abreast of progress, we were in and out as soon as possible. GOOD JOB!! Don't know why we would need 4 more words to express our opinions in this matter!!! More

by jcbarton2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Klimek
Jul 25, 2021 -

AutoNation Honda West Knoxville responded

Hello, your comments keep us motivated and working hard for all our guests! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2021

Clean, Friendly, Efficient! Great experience and I highly recommend them for any Honda service. Great pricing Clean Facilities no better place to service your Honda! More

by jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe does an awesome job and so do the Mechanics!
July 23, 2021

Trista greeted me with the warmest welcome smile when I needed my vehicle serviced. Detailed explanation of issue, knowledgeable answers and had answers on if possible to clean up floor from leak. More

by wandacroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trista at Auto Nation Honda in Knoxville, TN
Jul 23, 2021 -

wandacroc responded

Thank you for the service.

July 23, 2021

had backup camera stop working on our 2019 pilot and William got it taken care of. great service and we are very satisfied an.d happy customer More

by wsglln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kilmek
...
167
...