Back

AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,719 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

10117 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,719 reviews

August 05, 2021

Bill gave some coupons and saved some money and he very caring and professional, And station has sanitizers and mask for customers everywhere. They are taking lot of precautions to fight Covid . so happy More

by usha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Usha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 05, 2021

Have been a loyal customer (for service and vehicles) for 10+ years. Great service and appreciate our service advisor, Lyric, for accommodating our schedule. The great service is what keeps us coming back to More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. We hope to see you soon!

August 04, 2021

Was advise that it made no difference if I leased or purchased (no financial impact on dealer); however, dealer demanded on lease. This resulted in an inflated lease price; however, I was in a hurry and More

by alanpfeuffer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Aug 09, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (865) 730-0012. We hope to hear from you.

Aug 09, 2021 -

alanpfeuffer responded

Thanks for the response - no real way "to make this up" but I appreciate your response. Honesty, credibility and reliability are rare attributes these days - and once you compromise them - there is really nothing to be said.

August 04, 2021

Professional team members from reception to driving away, all working to get it done right. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy & David
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2021

Professional and caring staff has always made me feel special. The car maintenance was performed in a normal amount of time and that makes me return in the future. More

by Vince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 09, 2021 -

AutoNation Honda West Knoxville responded

Hello Vince, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2021

Very professional staff! Answered all my questions and my car problem was resolved. Car was fixed in a few hours exactly what they said it would be . More

by skn-deep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

The pricing was fair. It was quick service and they made us feel comfortable. It was a nice friendly environment. We will return in the future. More

by Karen.Ressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get the names.
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Been servicing vehicles here for 17 years now. Best customer service ever. Everyone is very courteous and helpful. Joe Schober and Robin Anderson are great. More

by Sean P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Anderson and Joe Schober
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Sean, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2021

I took my HRV to Autonation Honda on Parkside to be serviced for a recall and they are just so very nice and helpful there! They got my car in and out in such a timely and organized manner and it is ju More

by Bpooleknox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Replaced Alternator $200 more than expected to replace based on website which provides a range of repair cost. Left radio without code so radio does not work. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

...
165
...