AutoNation Honda West Knoxville

Katie Stallings was awesome to work with. She was quick to respond and answered all my questions. Did what she promised and then some!! The GM, Casey, is great to work with!! No back and forth! HIGHLY to respond and answered all my questions. Did what she promised and then some!! The GM, Casey, is great to work with!! No back and forth! HIGHLY HIGHLY Recommend this dealership!! More

AN always does a good job on service. The primary reason for this visit was a recall on the fuel pump. They told me it would take several hours, so they provided me with a loaner...much appreciated. for this visit was a recall on the fuel pump. They told me it would take several hours, so they provided me with a loaner...much appreciated. More

At this dealership, there is always a comfortable place for me to sit on the lobby or outside on the bench if I prefer the fresh air of outside. It is always roomy, spacious, clean, provides coffee, the for me to sit on the lobby or outside on the bench if I prefer the fresh air of outside. It is always roomy, spacious, clean, provides coffee, the coffee is much appreciated. More

Brought car in for oil and transmission service plus tire rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! More

Everything was fine regarding my oil change except. My oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an o oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an oil change and it was not done. I drive to Orlando Florida with an oil level that would not even touch the dipstick!!!! This time it looked like the oil had been changed. Indicators are important signs that customers take as careful treatment and trust worthy dealerships. More

This was my service visit since I purchased the Passport. Mr. Joe Schober, my service advisor, was very knowledgeable and professional. He was able to help with me with the problems I was having with the so Mr. Joe Schober, my service advisor, was very knowledgeable and professional. He was able to help with me with the problems I was having with the so called “safety systems” on the vehicle. Most people have problems letting the vehicle make decisions about braking and keeping the car on the road and I am certainly one of them. More

I was traveling and had issues with my Honda. I called and they were able to get me in and get me on the road quickly. I believe it was Rebecca I talked to on the phone and Junior who helped me in the ser and they were able to get me in and get me on the road quickly. I believe it was Rebecca I talked to on the phone and Junior who helped me in the service department. Both were friendly, professional, and excellent. More

I am very pleased with the service department at AutoNation Honda. They are very customer service oriented and try to take care of the customer's problems. The staff is very professional and efficie AutoNation Honda. They are very customer service oriented and try to take care of the customer's problems. The staff is very professional and efficient and I was in and out quickly to get my car serviced. And by the way the coffee they serve is not bad either. I have been a customer for several years and I plan to use them anytime I need service or any type of work on my Honda. I can highly recommend this organization if you are looking for service for your Honda. More

I have bought several cars from this dealership. I have always had the best service. always had the best service. More

Great service! Junior (service rep), took care to get the job done quickly and well. I have had my Hondas serviced at this location for thirteen years and plan to keep on going there. the job done quickly and well. I have had my Hondas serviced at this location for thirteen years and plan to keep on going there. More