AutoNation Honda West Knoxville

JUNIOR TEFETTELLER IS THE BEST THEY HAVE! EXCELLENT CUSTOMER SERVICE AND RECOGNIZES ME EVERYTIME I ARRIVE. CUSTOMER SERVICE AND RECOGNIZES ME EVERYTIME I ARRIVE. More

Everyone is informative about what is going on and very helpful! The text messages work out great and keeps you up to date on when you car is done or needs something else. helpful! The text messages work out great and keeps you up to date on when you car is done or needs something else. More

They worked me in short notice to get car looked at before we left on a trip even though they were very busy that day. My service advisor, Lyric Lane, was awesome! before we left on a trip even though they were very busy that day. My service advisor, Lyric Lane, was awesome! More

Always fast reliable and gives good information about what my vehicle needs in the future and gives me options what my vehicle needs in the future and gives me options More

They were extremely helpful snd attentive when I needed emergency service. I had my car serviced at a “reputable” service in Lenoir. A starter was replaced and after 4 days I brought the car back due to emergency service. I had my car serviced at a “reputable” service in Lenoir. A starter was replaced and after 4 days I brought the car back due to starter problems. The service said they could find nothing wrong. When two days later the car wouldn’t start I called Honda. They informed me that the starter was the problem as the starter installed was not adequate for my car. Honda provided me with a rental car from enterprise at their expense and fixed the car within 24 hours. Reliable, dependable, and that counts for a great deal in my book. Thank you Brandon, my service rep. He listened!! More

This is my third visit for various things at Auto Nation. Each visit has been very professional. I will certainly return in the future. One thing that was somewhat annoying was a salesman that was working Each visit has been very professional. I will certainly return in the future. One thing that was somewhat annoying was a salesman that was working with some Hispanic customers. This visit i waited in the waiting area for my car to be serviced. Pretty much the entire time the employee worked with these customers. Even though a wall was between us the employee was very loud. I was in on his entire sales conversation. He should just be respectful of all of us customers waiting. But overall I really enjoy coming to Auto Nation. Thanks More

AUSTIN LEE WAS SUPER, HE GOT ME IN AND OUT IN A HURRY SUPER PERSON. SUPER PERSON. More

So far pleased with this dealership. Our first car from here/. Easy to make appointments and the staff if very courteous. here/. Easy to make appointments and the staff if very courteous. More

Jordan Colman and Danny Lee are the best advisors. Although Jordan has moved on to a different job he has made sure to tale care of me even though he is not there. Top notch customer service always. Although Jordan has moved on to a different job he has made sure to tale care of me even though he is not there. Top notch customer service always. More

I really enjoyed Brock he was great !! He lined everything up for me perfectly . However the process with the finance person was long and drawn out . Even though Stephane was very friendly and apol everything up for me perfectly . However the process with the finance person was long and drawn out . Even though Stephane was very friendly and apologetic about the whole situation. I appreciated their help very much . . More