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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,729 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,729 reviews

October 23, 2021

When we checked in and out of service dept. there seemed to be much less efficiency than in the past. Also, did not feel the service writer was friendly nor helpful. May change dealerships. More

by rhieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Last name was Coleman
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Oct 26, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please reach out to us at (865) 730-0012 to speak to our manager directly. We hope to hear from you.

October 23, 2021

Quick receipt, wait time of one hour is reasonable. Lyric explained what I should have performed next trip. More

by perry.redmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
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Oct 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 23, 2021

Wait time was longer than usual, but in the end service was great; Danny Lee was very personable. More

by onesicilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
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Oct 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

It was great! Sam and Austin were wonderful and they did a very good job. More

by Alishavogel77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Austin, David
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Oct 24, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 22, 2021

The staff was very nice as usual. It did take a little longer than expected but not surprised with the way things have been More

by R0se_r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 24, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

I had an issue with tire replacement. They removed older tire only to find out they didn’t have replacement tires in stock. They should have checked inventory first. The need to have iPhone charging capab More

by robert504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr.
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Oct 24, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

This facility is clean and friendly. An easy place to relax while your vehicle is being fixed. More

by Jmaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
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Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

I had a fantastic experience with purchasing my new CRV. Brandon Reynolds was very helpful and I highly recommend him. More

by jbirdwell2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Reynolds
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Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brandon here at AutoNation Honda West Knoxville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 20, 2021

The person working with me was great but the wait time WAY to long. The dealership needs to figure out how to properly schedule appointments. I had a 10:30 appointment for an oil change and I arrived at 1 More

by Randy Coffelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
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Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

October 20, 2021

Prompt service with clearly presented information made my visit go smoothly. Friendly efficient people worked on our car. More

by rdogs4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Report | Print
Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!

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