AutoNation Honda West Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Employees are always kind and courteous. But on my visit 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O Tires where I purchased my tires a year and a half ago and was told they could not find a nail in any of the tires and that the tires do not need to be replaced. Since I know very little about the upkeep on a vehicle I rely on the service people to be honest with me. I'm very disappointed. More
I really appreciate the dealer provided shuttle service. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. More
Very disappointed that when I send my wife to get an oil change and get a noise looked at that the service center associate quotes us tires when they were changed within a year. Under no circumstances shoul change and get a noise looked at that the service center associate quotes us tires when they were changed within a year. Under no circumstances should I be quoted new tires for only a rotation and balance as my wife was told by the advisor. I don't appreciate the way business is being done and am seriously considering going to another dealership to get my service done at this point after going here with my two vehicles for three years. More
Mr. Adrian Brickey Was one of the best sales person I have encountered in a while. He was knowledgeable and very understanding of all my needs and requirements for the my vehicle. Great person! have encountered in a while. He was knowledgeable and very understanding of all my needs and requirements for the my vehicle. Great person! More
Car was over valued by 2k but overall experience was ok! Had a oil leak on car when got it home took it back they fixed the problem immediately! Had a oil leak on car when got it home took it back they fixed the problem immediately! More
Greatest service department! Been going for 27 years. Honest and fair. Lyric is a true professional and we are really thankful to have her after losing Mike West. She’s awesome! Great sales department as Honest and fair. Lyric is a true professional and we are really thankful to have her after losing Mike West. She’s awesome! Great sales department as well. Jeff is always willing to help and goes the extra mile. Wouldn’t go anywhere else. More
AutoNation Honda West Knoxville is a superior dealership. After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Jun After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Junior, Teffeller was exceptionally helpful in getting our '98 Honda CRV back on the road. He was very kind and thorough. He expedited our repairs and provided excellent information about the needs of our vehicle. We traveled home with a wonderfully repaired CRV! AutoNation generously drove us to get breakfast while we waited. The staff is exceptional. They provided fabulous coffee ( the coffee maker arrives early every day to make 3 pots before the dealership opens.) They are all very dedicated to customer comfort and service. We would highly recommend this dealership! More
We always get our Honda serviced at AutoNation. They have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with servic have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with service advisor, Daniel Lee. He was thorough, kind, professional, and went above and beyond to get us the best pricing. Thank You! More