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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,716 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,716 reviews

November 09, 2021

Employees are always kind and courteous. But on my visit 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O More

by karen.schansman
Recommend Dealer
No
Employees Worked With
Junior Teffeteller
November 08, 2021

Impressed with the service, professionalism and friendliness. I keep returning. They listen to what you have told them. More

by Jmcarbonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi. We are pleased to hear you had such a positive experience with us! Thank you, and have a fantastic day!

November 08, 2021

I really appreciate the dealer provided shuttle service. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Amerine
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

My service rep was friendly and efficient. The snack and coffee provided were a nice touch. More

by Sdodnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric lay
Nov 09, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2021

Very disappointed that when I send my wife to get an oil change and get a noise looked at that the service center associate quotes us tires when they were changed within a year. Under no circumstances shoul More

by Gutierrez.matthewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOSEPH SCHOBER
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (865) 730-0012 to discuss what we can do to help. We hope to hear from you.

November 07, 2021

Mr. Adrian Brickey Was one of the best sales person I have encountered in a while. He was knowledgeable and very understanding of all my needs and requirements for the my vehicle. Great person! More

by anamspearing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian brickey
Nov 08, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Thank you so much again for your feedback! We hope you have a great day!

November 07, 2021

Car was over valued by 2k but overall experience was ok! Had a oil leak on car when got it home took it back they fixed the problem immediately! More

by stevenmiller07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie stallings
Nov 09, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 06, 2021

Greatest service department! Been going for 27 years. Honest and fair. Lyric is a true professional and we are really thankful to have her after losing Mike West. She’s awesome! Great sales department as More

by Michelle Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Nov 08, 2021 -

AutoNation Honda West Knoxville responded

Hi Michelle, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 06, 2021

AutoNation Honda West Knoxville is a superior dealership. After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Jun More

by Flyfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (Junior) Teffeteller- service, Justin and the Sales Manager-transportation
Nov 08, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

November 05, 2021

We always get our Honda serviced at AutoNation. They have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with servic More

by jwilson2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Nov 06, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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