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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,730 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,730 reviews

November 25, 2021

Count on Autonation Honda to work service your vehicle correctly, first time every time. Kind staff and comfortable inside! More

by yovinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

Service was excellent and the staff was very friendly the waiting area was very clean and we had fresh coffee. More

by D'Lo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

They try to correct the situation and want to do what is best for the customer. More

by Jerseytotenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior, Sydney Thorp
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

Entire process went very smoothly from reserving a service date and time online to completing all the services requested. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric, Brandon. Lyric was effective, efficient, and very cordial when I picked up the vehicle. Brandon kept me informed of progress and answered all my questions., Sydney Thorp
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 24, 2021

Great experience with a really good dealership and salesman. Will buy there again. Thanks all More

by rhaskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 24, 2021

Excellent service team since the time I pulled into the garage for my appt, till My service was completed and I left. The service engineer greeted me by name and took care of my new car during my service.T More

by toeknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pernick- who sold me my Honda., Sydney Thorp
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 02, 2021 -

toeknox responded

You are most welcome! I enjoy coming in for service meeting your Service team members and quality assurance each time from upon entering, to checking for new items and or parts and to looking at any newer cars as they arrive for I may know someone who is looking for a car and refer them to Ed Pernick and or a saleman/woman. Thank you for always having hot coffee and a newspaper and comfortable seating spaced options. Keep up the great work in these unprecedented times. I look forward to making an appoinment for my next service maintaining my 3rd New Honda.

Dec 02, 2021 -

toeknox responded

Thank you! I look forward to my next great service visit with your great welcoming staff. The Receptionist up front is excellent with many years of excellent service. We wish you all Happy Holidays!

November 24, 2021

Ok service didn’t have to wait long explained what was happening couldn’t find what was causing the problem of trans and rpms fluctuating at certain rpms More

by layedback49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Very good customer service and very friendly and very clean. Would recommend friends and family to come there for service and also to buy a car. More

by smleitzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr
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Dec 02, 2021 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

Dec 04, 2021 -

smleitzel responded

great customer service

November 23, 2021

I found a rare blue 2021 Ridgeline on line at this dealer. Adrian Brickey called me within an hour and he explained the buying process in detail. I also traded in my used truck for a fair price. Adria More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cox
Report | Print
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

Great visit. Joseph helped insure my battery really needed to be replaced before selling a new one. Plus he helped ensure the best price. More

by joel64reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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