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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,731 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,732 reviews

December 13, 2021

Ed was very helpful through the ordering and processing of purchasing my new Honda. He knew his product and his customer service was too notch! More

by Nikki Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pernick
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Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Nikki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2021

Service was excellent. Service Directer and Advisor very helpful and cordial. Good location. Thank you More

by radha.krishnan347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Danny Lee
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Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 13, 2021

Very professional & trustworthy & caring about customers. And extremely helpful & concerned about the customer. Absolutely wonderful! More

by Grad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Report | Print
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Grad, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 10, 2021

The dealer was nice but they get you with the supposed online discount because we tried a car but the tires were nearly bald and they expected us to pay for it with a ridiculous price for small tires whic More

by GusGus0331
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Clark, Sydney Thorp
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December 09, 2021

I have been dealing with this dealership for years and have always been treated so well. Joe always gets me in and out as quickly as possible. I would't go anywhere else. More

by blienosu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Report | Print
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi Blienosu, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 09, 2021

I've been taking my Pilot Touring for 6 years since it was purchased from AutoNation. My visit this time was especially pleasant as the service advisor Brad Skinner did everything to make sure I was infor More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2021

I have my 2019 CR-V serviced at this dealership regularly because it is easy to get appointments online. The intake staff are always helpful and.knowledgeable and explain both what needs to be done and revie More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Hill
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Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi Howard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I needed to have an issue checked out on my 2021 odyssey. I was able to get in the next day after calling. More

by Laynlowntn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

Very efficient Vehicle Service Process. Being retired ,Saturday is a good time for us to have this Vehicle Service. More

by Oliver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
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Dec 10, 2021 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

December 05, 2021

Great service, great personnel. Joe kept all on time and kept me informed. Driver who took and picked me up a real asset to the team! More

by Alee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Dec 07, 2021 -

AutoNation Honda West Knoxville responded

Hi Alee, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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