Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Honda West Knoxville
Knoxville, TN
1,732 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,732 reviews
December 17, 2021
AutoNation Honda takes very good care of my 2009 Accord. Joe Shober was my service advisor and is very reliable and honest. This visit consisted of routine maintenance, wheel alignment and transmission fl Joe Shober was my service advisor and is very reliable and honest. This visit consisted of routine maintenance, wheel alignment and transmission fluid replacement. I will be returning at the next service visit. More
by kdtjh29
Employees Worked With
Joe Shober
December 17, 2021
People are always very nice and friendly and helpful and get the job done quickly and the waiting room is clean and they have coffee if I want it get the job done quickly and the waiting room is clean and they have coffee if I want it More
by judystewart81954
Employees Worked With
Austin Lee
December 16, 2021
We enjoyed our experience at AutoNation Honda. Everyone was courteous, professional especially our salesman Austin. We never felt pressured or rushed to make a decision. was courteous, professional especially our salesman Austin. We never felt pressured or rushed to make a decision. More
by Gailblair1663
Employees Worked With
Austin Smith
December 16, 2021
I hesitated about whether I should pay the extra for the service package. I was raised to be self-sufficient and take care of my own vehicles. Hubby and I talked it over and decided that we would get the se service package. I was raised to be self-sufficient and take care of my own vehicles. Hubby and I talked it over and decided that we would get the service package just because. The second the little wrench popped up on the dash, I called the dealership. I have a bit of phone anxiety but the woman I spoke to was wonderful and set up an appointment that was convenient for me and told me not to worry if I was a few minutes early or a few minutes late, that we’re all subject to the whims of traffic. She put me at ease completely. Immediately upon arriving I was greeted warmly and spoken to like a person, not just another customer with another vehicle. I was encouraged to sit and relax and offered snacks and drinks while I waited. Instead of stressing, I found myself relaxing and getting into a book. I expected to be called over the loudspeaker or texted when my vehicle was done. Instead, the gentleman who had checked me in Remembered what I looked like and came to get me personally. I texted my husband before I left and told him that I’ll never again change my own oil in a dirty driveway or changing my own alternator on the side of the interstate, from now on we’re getting the service package on every vehicle we buy. The level of customer service and professionalism displayed put me completely at ease and made a customer for life. More
by Momwarden
Employees Worked With
Christian, Daniel, Sydney Thorp
December 16, 2021
Just had my Odyssey serviced. In and out in about two hours. This is the third time it has been serviced and each time has been a pleasant experience. Appointments easy to schedule and personnel pleasa hours. This is the third time it has been serviced and each time has been a pleasant experience. Appointments easy to schedule and personnel pleasant. No complaints. More
by Mlhsullivan
Employees Worked With
Sydney Thorp
December 15, 2021
Exceptional service at reasonable prices. Reliable and trustworthy. I am never concerned about upselling and have had to return for a do over on service Autonation provided. trustworthy. I am never concerned about upselling and have had to return for a do over on service Autonation provided. More
by Jlr1
Employees Worked With
Service Joe Schoeber
December 15, 2021
This was my first oil change at the dealership since buying the car and Brad (the tall guy) was so nice. When I first drove up, the gentleman I spoke with said he would be with me but never came over, s buying the car and Brad (the tall guy) was so nice. When I first drove up, the gentleman I spoke with said he would be with me but never came over, so finally Brad saw that I had not been helped and was terrific. Turned my experience around completely. More
by atherton.dane
Employees Worked With
Brad (the tall guy)
December 14, 2021
I was shocked to realize it took2hrs and 30 min to get oil change, wiper blades, and cabin filter. Maybe it is issues with service personnel but I will ask for estimated time next visit oil change, wiper blades, and cabin filter. Maybe it is issues with service personnel but I will ask for estimated time next visit More
by Russellmm26
Employees Worked With
Sydney Thorp
