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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,716 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,716 reviews

December 16, 2021

Just had my Odyssey serviced. In and out in about two hours. This is the third time it has been serviced and each time has been a pleasant experience. Appointments easy to schedule and personnel pleasa More

by Mlhsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 15, 2021

This was my first oil change at the dealership since buying the car and Brad (the tall guy) was so nice. When I first drove up, the gentleman I spoke with said he would be with me but never came over, s More

by atherton.dane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad (the tall guy)
Dec 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 15, 2021

Exceptional service at reasonable prices. Reliable and trustworthy. I am never concerned about upselling and have had to return for a do over on service Autonation provided. More

by Jlr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Joe Schoeber
Dec 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2021

I was shocked to realize it took2hrs and 30 min to get oil change, wiper blades, and cabin filter. Maybe it is issues with service personnel but I will ask for estimated time next visit More

by Russellmm26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 15, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (865) 730-0012 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you. Take care!

December 13, 2021

Ed was very helpful through the ordering and processing of purchasing my new Honda. He knew his product and his customer service was too notch! More

by Nikki Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pernick
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Nikki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2021

Service was excellent. Service Directer and Advisor very helpful and cordial. Good location. Thank you More

by radha.krishnan347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Danny Lee
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 13, 2021

Very professional & trustworthy & caring about customers. And extremely helpful & concerned about the customer. Absolutely wonderful! More

by Grad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Grad, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 10, 2021

The dealer was nice but they get you with the supposed online discount because we tried a car but the tires were nearly bald and they expected us to pay for it with a ridiculous price for small tires whic More

by GusGus0331
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Clark, Sydney Thorp
December 09, 2021

I have been dealing with this dealership for years and have always been treated so well. Joe always gets me in and out as quickly as possible. I would't go anywhere else. More

by blienosu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi Blienosu, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 09, 2021

I've been taking my Pilot Touring for 6 years since it was purchased from AutoNation. My visit this time was especially pleasant as the service advisor Brad Skinner did everything to make sure I was infor More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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