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AutoNation Honda West Knoxville
Knoxville, TN
1,716 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,716 reviews
February 14, 2022
Austin Lee was my Service Advisor. He was very courteous. He was in reasonable communication with me. And I trust his recommendations. I will return to him the next time I need my He was very courteous. He was in reasonable communication with me. And I trust his recommendations. I will return to him the next time I need my car serviced. More
by nell.rachide4
Employees Worked With
Austin Lee
February 11, 2022
I witnessed three different instances of rudeness and meaness from the staff to each other. The snarky tones and disrespect made me very uncomfortable. Someone in the parts department spoke to me very meaness from the staff to each other. The snarky tones and disrespect made me very uncomfortable. Someone in the parts department spoke to me very disrespectful. I was standing near his desk. He actually rolled his eyes when I answered that I was waiting for my car to be finished. All I needed in this hour and a half was an oil change. The tension in the place was palpable. More
by Birki
Employees Worked With
Unknown
February 10, 2022
Service advisor Austin went out of his way to not only accommodate me but ensured my issue was resolved quickly and efficiently. Very much appreciated. accommodate me but ensured my issue was resolved quickly and efficiently. Very much appreciated. More
by Timrisley741
Employees Worked With
Austin
February 10, 2022
I've used this dealership since moving to TN 3 years ago. The staff has always been great. They get me in and out in a timely manner and when I have a bigger job they provide me with a loaner car. The staff has always been great. They get me in and out in a timely manner and when I have a bigger job they provide me with a loaner car. More
by terri.para
Employees Worked With
Austin Lee
February 10, 2022
My next vehicle purchase will be without a doubt at AutoNation Honda West Knoxville! Excellent Dealership! I have bought a lot of cars through out my 66 years and I was totally blown away with the in AutoNation Honda West Knoxville! Excellent Dealership! I have bought a lot of cars through out my 66 years and I was totally blown away with the interaction I had with everyone involved with my purchase. All I can say is, don't change in what you do! More
by kingd
Employees Worked With
Cody Underwood
