AutoNation Honda West Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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VERY DISSATISFIED WITH THE SERVICE I RECEIVED ON SATURDAY FEB THE 19TH. I HAD BOOKED A OIL CHANGE WITH JOE SHOBER FOR 8AM. WHEN I GOT THERE A GUY NANED CHARLES TOLD ME IT WOULD BE ABOUT 1 TO 1 AND 1/2 HOURS. FEB THE 19TH. I HAD BOOKED A OIL CHANGE WITH JOE SHOBER FOR 8AM. WHEN I GOT THERE A GUY NANED CHARLES TOLD ME IT WOULD BE ABOUT 1 TO 1 AND 1/2 HOURS. I TOLD HIM I HAD A APPT. HE SAID DO YOU KNOW HOW MUCH IT WILL BE AND I SAID NO. HE TOLD ME IT WOULD BE 58.00 AND I SAID OK. WHEN IT WAS DONE IT WAS 83!!! THEY HAD USED SYNTHETIC OIL AND DID NOT ASK ME. VERY UNPROFESSIONAL!!! I BOUGHT MY CAR THERE AND HAVE ALWAYS HAD IT SERVICED THERE. IF THERE WAS ANY QUESTION ON WHAT OIL TO USE THEY COULD HAVE LOOKED AT THE RECORDS THERE OR ASKED ME BECAUSE I WAITED!!! I AM GLAD I WILL HAVE OTHER OPTIONS TO SERVICE MY CAR AND TO BUY MY NEXT CAR. More
George(Jr. ) did a super job explaining what they did and did not have to do to my car. I will be back for more service. ) did a super job explaining what they did and did not have to do to my car. I will be back for more service. More
My CSR Joseph was very accomodating, polite, genuine, and sincere in his actions to make me feel welcomed and happy to serve. Best CSR I have worked with at Westside Honda! sincere in his actions to make me feel welcomed and happy to serve. Best CSR I have worked with at Westside Honda! More
We love Joseph! He was nice and funny but also very professional. He listened to us and what we needed and showed us the car that checked off our list. During the n He was nice and funny but also very professional. He listened to us and what we needed and showed us the car that checked off our list. During the negotiations he explained everything point by point and wasn't too pushy with any of it. Definitely recommend Joseph if you're looking for a new car! More