AutoNation Honda West Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,712 reviews
Ed was great to work with! Zero pressure and extremely communicative! Would definitely recommend Ed and the dealership to anyone in the market for a new or preowned car. Zero pressure and extremely communicative! Would definitely recommend Ed and the dealership to anyone in the market for a new or preowned car. More
We received excellent help from our salesman, David Kraning, in making our selection from among several options. He was extremely knowledgeable and answered every question we raised concerning the Hond Kraning, in making our selection from among several options. He was extremely knowledgeable and answered every question we raised concerning the Honda models versus other makes and models, so that we felt very comfortable choosing a Honda Accord Hybrid over all other similar models offered by other companies. There was one annoying event which had to do with the fact that our car which we were trading in was titled under our Trust. We have previously traded vehicles in our Trust and the dealerships took care of it, requiring only that we supply them a Certificate of Trust. We did so this time, but were told by another finance person(didn't get her name) that we personally needed to take the title form to the DMV and do the paperwork personally there. This eventually resulted in us making three trips to the DMV (the first time we were misdirected, and so arrived too late) and several hours of our time. We were told all this was necessitated by "corporate policy." If so, we would suggest these be changed. This was the one blemish on an otherwise great experience. More
In every interaction I have been treated kindly with a smile! Jeff Smith did a great job with the sale. Gary in finance was honest and very easy to work with. smile! Jeff Smith did a great job with the sale. Gary in finance was honest and very easy to work with. More
We had an exceptional experience with salesperson Ken Kauffman. Ken was knowledgeable and easy to work with, would recommend him and this dealership highly! Kauffman. Ken was knowledgeable and easy to work with, would recommend him and this dealership highly! More
Joseph was amazing! I had the best experience buying a new car with him! He knew everything about the car and was able to teach me about every feature in my new CRV. I had the best experience buying a new car with him! He knew everything about the car and was able to teach me about every feature in my new CRV. More