Back

AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
938 Reviews

938 Reviews of AutoNation Honda Valencia - Service Center

Sort by
August 05, 2021

Did an oil change and also the recall for my car. It was full thank when I bring my car but get back my car only have a quarter a thank . I called in regards to this issue but no one gets back to me or call More

by Loida
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Aug 22, 2021 -

AutoNation Honda Valencia responded

Hi Loida, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9110 to discuss what we can do to help.

August 04, 2021

Despite a reduced service staff, the team at Honda Valencia always go out of their way to provide service for my 2017 Ridgeline. In this case, they squeezed my truck into an already overbooked schedu More

by denbrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 22, 2021 -

AutoNation Honda Valencia responded

Denbrd, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

I was so pleased with communication from Eric Duarte and getting my new battery installed. He went above and beyond for me. More

by Junewbarlow115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Aug 22, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Dealer I can trust, people are very good. Excellent Dealer I can trust, people are very good. Excellent service, very friendly, advisory, another word I love Valencia Honda and their services and thei More

by ababloyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Dilanchian
Aug 22, 2021 -

AutoNation Honda Valencia responded

Hi Ababloyan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Great service. They are understaffed due to COVID 19, but I still received excellent service. Thanks to the manager William I was able to get scheduled. I would recommend this dealership to anyone! More

by Sloria2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fildisis
Aug 06, 2021 -

AutoNation Honda Valencia responded

Hello, we're happy to hear you had such a positive experience with William! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

Told car would be ready at 3 p.m from two recall issues. Told car would be ready at 3 p.m from two recall issues. At 3:35p they hadn't stared the fuel pump fix. And hadn't told me that every thing needed t More

by Suze
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eddie Dilanchian
Aug 03, 2021 -

Suze responded

Had a wonderful phone call from Will, the Service manager at Honda Valencia this morning. He apologized for what happened yesterday and will expedite service for me tomorrow morning. Very happy with his response. Thank you so much Will

August 01, 2021

Great service, great price, and professional service experience. I was treated welcome as soon I pull to service area and guided to where an expert Jason help with all the right repairs my car need and More

by Astrid Reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service department
Aug 22, 2021 -

AutoNation Honda Valencia responded

Astrid, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2021

I have been coming to this dealership for over 20 years, to buy cars and get them serviced. I have had excellent, positive experiences each time. Our cars have been maintained in great running order, lasti More

by Jan Broneer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Aug 22, 2021 -

AutoNation Honda Valencia responded

Hello Jan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! We hope you have a great day!

August 01, 2021

Jason was very helpful. Quality work. Have been using this service department for years and will continue to do so. Would recommend to a friend. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason , Service Technicians
Aug 22, 2021 -

AutoNation Honda Valencia responded

Hello Mary, we're happy to hear you had such a positive experience with Jason! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Very easy drop off and pick up. Very friendly staff. Service was done on time and I was completely satisfied with everything the service dept did. More

by jpolzer9861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis, Service Technicians
Aug 13, 2021 -

AutoNation Honda Valencia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Valencia. If you have any further questions, please give us a call. We're always happy to help!