AutoNation Honda Valencia - Service Center

The service attendant was pleasant and very informative. He explained what services were needed at this time. He explained what services were needed at this time. More

Advisor Jason Ellis was very professional, explained Advisor Jason Ellis was very professional, explained everything in detail and answered all my questions. Advisor Jason Ellis was very professional, explained everything in detail and answered all my questions. More

I wanted to thank Jason in the service department for his exceptional response to my needs. He is the kind of person every service department should strive to emulate. exceptional response to my needs. He is the kind of person every service department should strive to emulate. More

I made an appointment for an oil change at 7:00am, basically I was the first customer. I still had to wait 1 hour for my car. Last oil change I got at the dealer I paid $50.00 this time the price went basically I was the first customer. I still had to wait 1 hour for my car. Last oil change I got at the dealer I paid $50.00 this time the price went up to about $80.00. That’s ridiculous! Am I going back? NO, thanks More

They are very helpful and good to deal with.for our Honda Pilot Pilot More

Great customer service w/the service advisor.Don't like Great customer service w/the service advisor. Don't like that it takes a act of God to talk to someone. I don't like having to deal with the call cen Great customer service w/the service advisor. Don't like that it takes a act of God to talk to someone. I don't like having to deal with the call center. Don't like that the shuttle isn't up and running. They claim it's due to Covid. I think the company is just using that as a excuse. Honda could offer Uber service again. More

The service was first-rate until the end when I had to wait over ten minutes for the attendant to bring my car around to the waiting area. I even went looking in the lot and found my car just a few yards wait over ten minutes for the attendant to bring my car around to the waiting area. I even went looking in the lot and found my car just a few yards away, but I didn’t have my keys. I asked several passing people if they could get the keys and bring my car around to the waiting area, but I was completely ignored. After I loudly complained, an attendant finally came out with my keys and pulled my car around to the waiting area. This all took place in 100 degree heat. Very disappointing. More

Did an oil change and also the recall for my car. It was full thank when I bring my car but get back my car only have a quarter a thank . I called in regards to this issue but no one gets back to me or call full thank when I bring my car but get back my car only have a quarter a thank . I called in regards to this issue but no one gets back to me or call me back . Gas is expensive and I’m on the budget .I never have a problem before with your service, until this time . Hope this will resolve. More

Despite a reduced service staff, the team at Honda Valencia always go out of their way to provide service for my 2017 Ridgeline. In this case, they squeezed my truck into an already overbooked schedu Valencia always go out of their way to provide service for my 2017 Ridgeline. In this case, they squeezed my truck into an already overbooked schedule for which I am grateful. More

I was so pleased with communication from Eric Duarte and getting my new battery installed. He went above and beyond for me. getting my new battery installed. He went above and beyond for me. More