AutoNation Honda Valencia - Service Center

I was really in a jam with my Ridgeline. I towed it to Honda within the same day of calling the service department. Usually it’s unheard of the dealership being able to work on your car or e I towed it to Honda within the same day of calling the service department. Usually it’s unheard of the dealership being able to work on your car or even give you an accurate diagnostic in the same day as you called to tell them you have to bring your car in. But Honda Valencia was super supportive and was able to help me and my car right away. I really appreciate the fast service and the update they provided. Truly some of the best people I’ve had the pleasure doing business with. More

The service experience was fantastic! My service writer was kind and notified me upon completion. The only ding was my car was not washed as promised but that's really no biggie for me. My service writer was kind and notified me upon completion. The only ding was my car was not washed as promised but that's really no biggie for me. It may be for others though so keep that in mind Honda Valencia =) More

I love this location! We always receive amazing service when in need for a service We always receive amazing service when in need for a service More

Whenever I have a question they are happy to help me. The repair or service department runs specials from time to time but give the same great service with the discount. I wish the online service was eas The repair or service department runs specials from time to time but give the same great service with the discount. I wish the online service was easier to use. More

Nick was amazing , great customer service all around with him ! But the people who drop off your car when you are finished have a really bad attitude , there was a African American gentleman that was very ru him ! But the people who drop off your car when you are finished have a really bad attitude , there was a African American gentleman that was very rude . I said thank you sir and he rolled his eyes at me and gave me attitude for no reason . The guy looked like he didn’t want to be there and had just rolled out of bed More

Nick was helpful and he took his time reviewing my car. He had a smile and he was professional. He had a smile and he was professional. More

We’ve never had a great experience servicing our car there. There’s been at least two separate times where we got charged for a service that wasn’t performed. It takes way too long for someone to bring there. There’s been at least two separate times where we got charged for a service that wasn’t performed. It takes way too long for someone to bring our car up front. There is no urgency and some employees are not very polite. More

It is always a great experience. From buying to service, Brandon in service was great. Thank you. From buying to service, Brandon in service was great. Thank you. More

Very accommotating in setting up appointments. Quick service and adequate information on required service issues. Quick service and adequate information on required service issues. More

This is my third Honda. I have been coming here for service since about 2002 (?). I bought a Subaru in 2014 & bought my current Honda in 2021. This is my second service wit I have been coming here for service since about 2002 (?). I bought a Subaru in 2014 & bought my current Honda in 2021. This is my second service with this car (I don't drive much anymore). I've had the same service advisor for my last 2 Hondas. Actually, he is the main reason I bought another Honda, but he is now the Service Manager. I set up my appt with him & he was helping out while I was there. I have always been happy with the service I receive here. However, yesterday they were so busy it took over 3 hours for an oil change. Your shuttle is only for drop offs, they will not pick you up, which is very inconvenient. I spoke with another customer while we were waiting for a service advisor & she said it was like this the last time she came. Also, I had coupons. I was told by my advisor they would apply the best price. When I got home & looked at the invoice, I didn't see any discount. I have a mechanic for my other car who is within walking distance from my house. I am considering taking my Honda to him for the next service. This is nothing against the service advisor, he was extremely nice, he has no control over these issues (except the discount). More