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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
946 Reviews

946 Reviews of AutoNation Honda Valencia - Service Center

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February 08, 2022

Friendly, knowledgeable, efficient staff.Waiting area Friendly, knowledgeable, efficient staff. Waiting area has large seating area. Also the coffee machine is back. Enjoyed some hot coco while I wai More

by chagblom1@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman
Feb 11, 2022 -

AutoNation Honda Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 07, 2022

Service Advisor Tina is Awesome. She was honest and upfront. I waited for my car in the waiting area. Good Covid precautions. The area was large, open and comfortable. More

by linus-is-here
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bell, Service Advisor
Feb 10, 2022 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with Tina! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

The dealer did a warranty repair on my ridgeline that went quite smoothly. Improvements can be made: 1.the speed of checkout and 2. no visible sign that my car was sanitized. More

by d.ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Feb 10, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 03, 2022

The most important thing is they do a good job on my car , fast and reliable. My car even look cleaner than when it goes in too. Staff are great and helpful. Only one thing That make it got only 4 stars More

by Artasiainuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Feb 07, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9110 to discuss what we can do to help.

February 02, 2022

The customer service is awesome. Every one in the service department was friendly and professional. More

by pattycake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman, Service Technicians
Feb 06, 2022 -

AutoNation Honda Valencia responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

February 02, 2022

Very fast service,not wasting my day waiting for vehicle like other places ,would definitely recommend this dealership More

by Rixxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Feb 06, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

February 02, 2022

Eddie was very helpful with explanations and very timely with notifications. He answered all questions clearly More

by Dr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 07, 2022 -

AutoNation Honda Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 01, 2022

Great customer service. Patrick was detail and he had patience to go over the workpaper. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 05, 2022 -

AutoNation Honda Valencia responded

Hi Nancy, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Service advisor was knowledgeable, very nice and explained service clearly. I didn’t feel like I was being sold something I didn’t need. More

by rarmitage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Feb 04, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 04, 2022 -

rarmitage responded

Thank you for a good experience.

January 31, 2022

Everyone was focused on customer service. The attention given on the phone appointment was great. The greeting given on arrival at the dealership was great and the service provided by the shuttle driver wa More

by 22torinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Castro
Feb 03, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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