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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
946 Reviews

946 Reviews of AutoNation Honda Valencia - Service Center

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February 16, 2022

Fast and efficient work done! Eddie the service advisor was awesome. He was very helpful and kept me informed! More

by natalie.gomez117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 18, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2022

Great service department. Tina is a rockstar. Always friendly in explaining service details and updating me on vehicle service. Prompt, efficient honest service. Always pr More

by Stevel Schaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bell
Feb 18, 2022 -

AutoNation Honda Valencia responded

Hi Stevel, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

The service department was very busy so I was expecting to wait several hours for my vehicle alignment and oil change. I have taken my vehicle for repairs elsewhere and continue to return to this dealersh More

by tineb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bell, William Stehman, Service Technicians
Feb 17, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 14, 2022

I had a recall repair on my Honda Pilot and I needed to wait at the dealership for the work to be done. They did the work promptly and I was on my way. Thank you! More

by John D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bell
Feb 17, 2022 -

AutoNation Honda Valencia responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

Great communication. Speedy service and friendly staff. Overall great experience from start to finish. Will come back More

by E.uersunthorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 17, 2022 -

AutoNation Honda Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 14, 2022

This dealership has always given me an excellent service. They are very courteous, helpful and very professionals in what they are repairing in my vehicle. They explain very clearly what the problem is and h More

by elsanix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington
Feb 17, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! If you need more help, our team is available to talk -- safe travels!

February 12, 2022

I went there for Alignment and to get rid of the sensor lights showing in my dashboard. Went there 3 times, waited for a total of 6-7 hours and paid but my car’s condition did not change. What they wanted More

by francisjornales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tina Bell and Eddie
Feb 15, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9110 to discuss what we can do to help.

February 11, 2022

Great customer service my honda Si was serviced faster than what i though they had told me i was gonna have to stay over nigth but it only took then a few hours to take care of the issue great Personnel t More

by Jancarloarellanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Feb 15, 2022 -

AutoNation Honda Valencia responded

Hi Jancarloarellanes, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

Went in on a Saturday and although it was busy they were able to do the maintenance on my car in a decent time. More

by Flo.cynthia16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Castro, Service Technicians
Feb 15, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 08, 2022

Very easy to drop off and pick up. Advisor is friendly and knowledgeable, Hassel free. More

by jaychen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Feb 11, 2022 -

AutoNation Honda Valencia responded

Hi Jaychen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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