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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
945 Reviews

945 Reviews of AutoNation Honda Valencia - Service Center

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May 26, 2022

The service managers are all very courteous and professional. I brought my Honda in at the appointed time and Eric did a great job assessing what needed to be done and the work was excellent. More

by Hunska44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
May 27, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 28, 2022 -

Hunska44 responded

Okay.

May 28, 2022 -

Hunska44 responded

Okay

May 25, 2022

Advisor did not address other issue when I check in and did not call back when completed. When I called, another advisor picked up and I can hear my advisor telling him what to tell me. Why can't he talk t More

by estoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
May 27, 2022 -

AutoNation Honda Valencia responded

Hi Estoy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 200-9110 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 24, 2022

Had a service appointment at 7:30am and actual service began by 7:20am and I was out the door by 8:15am. Jason Ellis was my service representative and did an Excellent job taking care of my needs. He wa More

by nelmalynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
May 26, 2022 -

AutoNation Honda Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 24, 2022

Hello - Auto Nation Honda is a great place to take your car if it is 'sick'--They are professional, friendly and want to help! Thank you! More

by cate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
May 26, 2022 -

AutoNation Honda Valencia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 24, 2022

Went in for an Oil Change and ended up getting a 60000-mile service. Mileage on was just over 58,000 miles. They said it would take aprox 4 hrs, had it done in 3 hrs. Pleasent to work with. More

by le_wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william,
May 26, 2022 -

AutoNation Honda Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 23, 2022

Super professional, Mr. Jason Ellis very helpful, advise and attention to details, excellent work from the entire team at Honda Valencia More

by armandom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
May 26, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 22, 2022

It was great service and I am very satisfied. I will go again to this place More

by Isaac nazzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 24, 2022 -

AutoNation Honda Valencia responded

Hi Isaac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Valencia. If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Excellent service facility. Took my Odyssey in for an "end of warranty" check and nothing was found that needed to be fixed and was not charged for the check. Service was quick More

by macnicol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
May 24, 2022 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2022

Have an appointment for Service (4 wheel alignment)and smog check/test for DMV requirement on my Honda accord 2014. Service Advisor in my appointment was Edwin Castro but was out this day. Patrick Harri More

by Teresita Chinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington, Eric Duarte
May 24, 2022 -

AutoNation Honda Valencia responded

Hi Teresita, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 20, 2022

I walked in with an appointment for an oil change and although I had to wait for 2 hours they didn’t refuse me. More

by hermine.karapetyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armenian guy
May 23, 2022 -

AutoNation Honda Valencia responded

Hello Hermine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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