AutoNation Honda Valencia - Service Center
Valencia, CA
945 Reviews of AutoNation Honda Valencia - Service Center
The service managers are all very courteous and professional. I brought my Honda in at the appointed time and Eric did a great job assessing what needed to be done and the work was excellent. professional. I brought my Honda in at the appointed time and Eric did a great job assessing what needed to be done and the work was excellent. More
Advisor did not address other issue when I check in and did not call back when completed. When I called, another advisor picked up and I can hear my advisor telling him what to tell me. Why can't he talk t did not call back when completed. When I called, another advisor picked up and I can hear my advisor telling him what to tell me. Why can't he talk to me directly More
Had a service appointment at 7:30am and actual service began by 7:20am and I was out the door by 8:15am. Jason Ellis was my service representative and did an Excellent job taking care of my needs. He wa began by 7:20am and I was out the door by 8:15am. Jason Ellis was my service representative and did an Excellent job taking care of my needs. He was friendly and efficient! Thank you More
Went in for an Oil Change and ended up getting a 60000-mile service. Mileage on was just over 58,000 miles. They said it would take aprox 4 hrs, had it done in 3 hrs. Pleasent to work with. 60000-mile service. Mileage on was just over 58,000 miles. They said it would take aprox 4 hrs, had it done in 3 hrs. Pleasent to work with. More
Super professional, Mr. Jason Ellis very helpful, advise and attention to details, excellent work from the entire team at Honda Valencia Jason Ellis very helpful, advise and attention to details, excellent work from the entire team at Honda Valencia More
Excellent service facility. Took my Odyssey in for an "end of warranty" check and nothing was found that needed to be fixed and was not charged for the check. Service was quick Took my Odyssey in for an "end of warranty" check and nothing was found that needed to be fixed and was not charged for the check. Service was quick and was done within the time estimate. More
Have an appointment for Service (4 wheel alignment)and smog check/test for DMV requirement on my Honda accord 2014. Service Advisor in my appointment was Edwin Castro but was out this day. Patrick Harri smog check/test for DMV requirement on my Honda accord 2014. Service Advisor in my appointment was Edwin Castro but was out this day. Patrick Harrington wrote up the service that needs to be done. I told Patrick that I will wait for the car Patrick told me it might take more than 2 hours to get this done. After 2 hours I went to look for Patrick but he is not there probably he went to lunch. Eric Duarte the other advisor was so kind enough to ask what I am waiting for and told him about the situation. He went to Patrick's desk and began processing the discharge of my service since it was already done. I really appreciate what Eric Duarte has done for me and I recommend this type of service be given to customers. Eric Duarte should be commended for his great service!!! More