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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
945 Reviews

945 Reviews of AutoNation Honda Valencia - Service Center

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June 29, 2022

Great service. Follows up timely with updates on car service status and additional costs so no surprises. Very professional More

by missynitescu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Jul 02, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 27, 2022

AUTONATION HONDA Valencia was friendly, Honest and my service Tech Eric Duarte explained everything to me. I was given paperwork explaining everything and my 2016 Pilot is working greatI I live abo More

by wvrs3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Jun 29, 2022 -

AutoNation Honda Valencia responded

Hi, thank you so much for your positive comments about AutoNation Honda Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

Adding extra charges during vehicle repairs. Not much choice than just pay. Terrible customer service. From management More

by onedjblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Jun 28, 2022 -

AutoNation Honda Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9110 -- we hope to hear from you soon.

June 23, 2022

Great service, had to wait awhile but overall I’m happy and will continue to come back when my car needs service More

by mariaperez0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 26, 2022 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2022

Fadi and his team at Honda Valencia are the best in town for your Honda automotive needs. More

by Todd.rutherford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi, William and Jason
Jun 24, 2022 -

AutoNation Honda Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

June 22, 2022

The dealership gets me in for an appointment quickly every time. Jason is really awesome and friendly explaining exactly what my car needs More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 24, 2022 -

AutoNation Honda Valencia responded

Sandra, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 22, 2022

This is nothing against the employee who worked with me, he was very friendly and helpful and maybe my expectations are skewed because with my previous car I had an excellent mechanic who had me in and out More

by princessxkelsey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis
Jun 24, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9110 to discuss what we can do to help.

June 21, 2022

If you really wanted an honest, personal opinion I need more space than 15 words. More

by Autotchr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Jun 22, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

First time servicing my CRV and I had no issues or complaints.If I was forced for a negative it would be their last servicing appointment is 3:30.Other than that it was in and out no muss no fuss. More

by alxred21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Jun 22, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 19, 2022

I am very great full to this location, bought 5 to 6cars and services for last 18 years. All employees are very helpful, friendly and knowledgeable.. My family recommended lots of of our friends. More

by iPhone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson
Jun 20, 2022 -

AutoNation Honda Valencia responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

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