AutoNation Honda Valencia - Service Center

Always clean, With the most friendly staff that are always accommodating to their customers. Clean! always accommodating to their customers. Clean! More

Went in for A/C failure and it was covered by warranty and air filter was replaced and air filter was replaced More

Excellent customer service! They were very professional and treated me with respect. Updated me about my car in a timely manner and overall, I was very satisfied with the car se They were very professional and treated me with respect. Updated me about my car in a timely manner and overall, I was very satisfied with the car service they provided. More

Courteous and goes through what the scheduled service entails and costst as well as identifying other issues found during the maint checkup. entails and costst as well as identifying other issues found during the maint checkup. More

Scheduled maintenance. Easy process. Waiting room comfortable but could use additional power outlets. Thank you for the car wash. Easy process. Waiting room comfortable but could use additional power outlets. Thank you for the car wash. More

Great service! ! Batteries die at the worst time!! Had to pick up child at school and get to work!! Service advisor was great and got me out in record time!!! ! Batteries die at the worst time!! Had to pick up child at school and get to work!! Service advisor was great and got me out in record time!!! More

I have bought and leased my cars from this dealership for a very long time( about 20 years). Two cars back the dealership started to go down hill. This last visit it was so bad that I decided to leave Honda. a very long time( about 20 years). Two cars back the dealership started to go down hill. This last visit it was so bad that I decided to leave Honda. I took my CRV in to have the right passenger side checked. Three things broke and the car was only a year and three months old. I leased it from Galpin Honda as the Valencia Dealership couldn't help me. If only I was told that I needed to take it back to Galpin to have the issues looked at then that would have been another story. It should be covered under my warranty. After charging me about $200 to check it out, I was told that they had to order the parts. I said it was under warranty and was told that I had to take it back to Galpin Honda and talk with them. I'm sorry then if you thought that there was an issue about covering the cost under a warranty then you should have told me. It also took a long time to get an appointment. The first time I called the woman wasn't very friendly so that put me off. I waited another week and tried calling again. This time another person helped me and I felt like it was my wonderful old Honda Dealership. I did feel bad for the guy helping me as it seemed he was put in a hard place. I'm really sad as I have loved all of my Hondas and this dealership. After talking with some of my friends they have felt the same about this dealership. I know my review won't do much but I really hope they try and remember to do their best to take care of their customers. One last thing, not sure why they ran my car through the car wash as part of the door siding was very loose. We even talked about that during drop off. More

Thomas was very accommodating and answered any questions I had in a very pleasant way with a positive energy. I would take my vehicle there again for service! Great service advisor! I had in a very pleasant way with a positive energy. I would take my vehicle there again for service! Great service advisor! More

Eric at Valencia was very attentive, explained everything that was the problem with my Honda CRV. He was very professional and kind. The part was backed ordered for my car but he still checked in with me to that was the problem with my Honda CRV. He was very professional and kind. The part was backed ordered for my car but he still checked in with me to keep me updated on the status of when it would arrive. Everyone there at the dealership was very kind and courteous, I appreciated the shuttle offered by Honda to my home so I wouldn’t be inconvenience. Thank you to all for the positive experience, I am very happy!! More

I appreciate the professionalism and courtesy that I always receive when I go to AutoNation Honda Valencia for service. Everyone seems to be very service oriented and I appreciate that because it seems always receive when I go to AutoNation Honda Valencia for service. Everyone seems to be very service oriented and I appreciate that because it seems to be a difficult thing to find nowadays especially at car dealerships. Everyone I interacted with was professional, courteous and responsive. I didn’t mind waiting because I know the service technicians were working very hard to deliver their best for all of us there. More