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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
945 Reviews

945 Reviews of AutoNation Honda Valencia - Service Center

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September 04, 2022

Good service. Prompt. Nice service specialist who assisted me. Got my car back same day. Thanks for all the help. More

by Flor Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick- excellent service
Sep 09, 2022 -

AutoNation Honda Valencia responded

Hi Flor, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

I have always had the best experience at this dealership. Curtis thank you for being so nice and appreciative of my time. More

by veralicen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 07, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 03, 2022

Everyone is nice and helpful and gave my car when promised, they are very professional. More

by gdlcochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Vensco
Sep 07, 2022 -

AutoNation Honda Valencia responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 02, 2022

Great to work with and knowledgeable service team! Curtis was awesome and took excellent care of my car! More

by NJ27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 07, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 02, 2022

Best service especially the representative was very helpful excellent service.He help me everything what I needed. His name is Curtis More

by Probeautybydebby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 07, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 02, 2022

Definitely like the service, although at times it takes hours to finished. Service advisor(s) are professional and knowledgeable. More

by alexiah78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i forgot his name
Sep 07, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Your rep, Nick Daly, is an excellent rep for your company. He is professional, courteous, helpful and efficient. He made my visit a happy one. More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Daly
Sep 06, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 31, 2022

Nick was easy to work with. Great customer service. He was prompt with notifications and updates. More

by patrickl320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 06, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2022

I rate AutoNation Honda Valencia a BIG 5 Starts! ! And I would definitely recommend them to all my friends. They are the best ever in service, not only for the real quality of after sale but ,for More

by MinaAbdelmessih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pascual
Aug 31, 2022 -

MinaAbdelmessih responded

I rate AutoNation Honda Valencia a BIG 5 Starts!! And I would definitely recommend them to all my friends. They are the best ever in service, not only for the real quality of after sale but ,for most , for their “Special” customer service and the Professional “CARE” they provide right from the very first moment you show in their service center with an issue or for regular service. They have the best and most experienced service team that I have ever seen so far, and I would want to dedicate a very big special thanks to “ Pascual” for his extended support. “Pascual” has provided an extraordinary top notch world class service standards with great support. He assisted me - despite that I didn’t have an appointment- with sudden issues that happened to my Honda CRV 2012 model which was bought recently from their certified used vehicles department. He explained thoroughly and clearly the issues, and how they will proceed with the repair. His extended Profissional assistance and assurance of the quality of repair made me feel that i’m really in safe hands not only dealing with a dealer who sell a used car and turn their back for customer for issues after sale. AutoNation excel up and above all other dealers that I had dealt with in all service aspects. And no wonder why the entire service team are very professional and caring under the leadership of the champion their service manager “Mr. Fadi” who leads by example. I have seen this gentleman addressing all customers in the service center personally with a very nice and professional approach so all customers would be rest assured of the quality of service they are getting. Simply AutoNation is a “ Peace of mind” when you buy a Honda. You don’t have to worry about hidden fees, unnecessary repairs and for most the timely assistance. No matter if they are fully occupied or busy but still each and every customer gets a decent attention with detailed feedback. They are professional, caring and really FAST. Many thanks to AutoNation service team under the leadership of “Mr. Fadi” the service manager and for most, a million thanks for “Pascual” for his great professional support . You really provide a world class auto service standards. Really gratefully

Sep 04, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2022

Prompt and excellent service. Service advisor very professional and responsive to customers concerns. Staff were courteous. More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 03, 2022 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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