AutoNation Honda Valencia - Service Center

Very courteous, professional, and reliable service as usual. Honest, dependable, and timely. Will continue to bring my car here for servicing. usual. Honest, dependable, and timely. Will continue to bring my car here for servicing. More

SALES REP WAS VERY NICE AND FRIENDLY GOT YELLED AT BY THE MECHANIC WHEN I FIRST ARRIVED NEVER GOT A CALL THAT MY VEHICLE WAS READY WILL NEVER GO BACK OR RECOMMEND TO ANYONE THE MECHANIC WHEN I FIRST ARRIVED NEVER GOT A CALL THAT MY VEHICLE WAS READY WILL NEVER GO BACK OR RECOMMEND TO ANYONE More

This was my least positive experience at the dealership. First it took 30 minutes to check in despite having an appointment first thing in the morning. Then, once we agreed upon the services (via text), i First it took 30 minutes to check in despite having an appointment first thing in the morning. Then, once we agreed upon the services (via text), it took about 5 hours to get an oil change and brake fluid flush. Completion of the job was never communicated, but a bill email did arrive. We had to assume the bill meant it was complete as my text inquiry about the job status were not answered. My wife went to pick up at the end of the day and the vehicle and they had the service ticket mis-filed against another vehicle and it took about 20 minutes to get it resolved. The vehicle appears to be correct, but the comms and schedule were definitely an area that could be greatly improved. More

We had a good experience here at Honda. The only thing I can mention is that it took a longer than expected to get the appointment. Otherwise, great service. We will be returning to Honda f The only thing I can mention is that it took a longer than expected to get the appointment. Otherwise, great service. We will be returning to Honda for our auto service! More

Is nice dealer in valencia ca Nit waiting to much. And take coffe free. Y like mr advisory pascual nice guy solve problem about my civic Thanks nerci And take coffe free. Y like mr advisory pascual nice guy solve problem about my civic Thanks nerci More

my rep explained everything to me. There were no surprises when paying for the services There were no surprises when paying for the services More

I must admit that, for a while now, I have had to take my vehicle for repairs to this dealership and I really did not want to do it since the attention I had received in the past left much to be desired, man vehicle for repairs to this dealership and I really did not want to do it since the attention I had received in the past left much to be desired, many times I felt that they were upset because I took my car there. But as a matter of distance and schedule, it is closer and I would still prefer to take them to the San Fernando dealership, but as I said they have improved incredibly in the service, although they charge you only for checking, which is not in good taste. Returning to the above the service provided to both my car "CRV" and "Passport" was very good and the last service "Passport", was excellent although I had no appointment for that, the technical advisor even knowing that the next day he had the day off, try to have my vehicle checked and repaired the same day, which I found very professional, this has changed a lot my way of thinking about this dealership and its people. More

I've been servicing my cars here for 15 years, these guys are always friendly and helpful. are always friendly and helpful. More

I was so nervous cause they ended up being booked but i am so grateful they took me in because I was scared my battery wasn’t working anymore am so grateful they took me in because I was scared my battery wasn’t working anymore More

I love this dealer. They are quick to check me in and then they are very detailed about what will happen next. When the work is completed, they give great detail about They are quick to check me in and then they are very detailed about what will happen next. When the work is completed, they give great detail about what was done and even give a detail of any areas that may need service in the near future. Love these folks. Thanks a bunch More