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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
945 Reviews

945 Reviews of AutoNation Honda Valencia - Service Center

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November 10, 2022

Automation of Valencia is clean, organized, well-informed and trustworthy. I have always had a good experience with the service department. More

by Jaredmiller96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Knauss
Nov 20, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 09, 2022

I have been dealing with Valencia Honda (now AutoNation Honda) since 1980 when I bought my first of 7 Hondas. I have had too many services appointments to count and have never really had any problems. My s More

by jbarlowdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIck
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2022

Overall I was satisfied with my 1st service appt with this dealer. I did notice the radiator/anti-freeze and window washing fluids were not checked. The containers were almost empty. I made a call to ser More

by mrsmarysotelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2022

Service was quick and service area was clean. We received updates and honest analysis of what services were recommended and what could wait. Did not feel like they were pushing services on us. Al More

by Nirvine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hi Nirvine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 09, 2022

The dealership is always a pleasure to deal with. The service advisor Nick was a true professional and awesome to work with. I can easily go to a closer dealership to my house but hands down it’s More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Daly
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 08, 2022

The service at this dealership is slower than other Honda dealerships in the surrounding areas. A service that took little over an hour at another, busier dealership took over three hours here. More

by Xman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Valencia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

November 08, 2022

Have bought and had serviced by this dealership 3 Hondas. Usually the service is 5 star. This time there was to be a Multi Point inspection performed. It was apparently not done: the check list was not a More

by bordhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Daly
Nov 16, 2022 -

AutoNation Honda Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (661) 200-9110 so we may assist you in moving forward towards a resolution.

November 08, 2022

Great customer service, check-in was a breeze, estimated time to pick up - right on point. More

by efj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 15, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 07, 2022

I was met by a service person the minute I drove into the service department area. More

by DADonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Jason
Nov 15, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Jason, the service representative was very personable and knowledgeable in explaining the service process with me. The service was completed in the time frame Jason told me and the work was done perfectly. More

by jpolzer9861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 15, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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