AutoNation Honda Valencia - Service Center
Valencia, CA
945 Reviews of AutoNation Honda Valencia - Service Center
I have been dealing with Valencia Honda (now AutoNation Honda) since 1980 when I bought my first of 7 Hondas. I have had too many services appointments to count and have never really had any problems. My s Honda) since 1980 when I bought my first of 7 Hondas. I have had too many services appointments to count and have never really had any problems. My service guy Nick yesterday was very pleasant and helpful. He even caught a billing error and corrected it before I left. I have dealt primarily with William over the years and Nick was just as pleasant and east to deal with. More
Overall I was satisfied with my 1st service appt with this dealer. I did notice the radiator/anti-freeze and window washing fluids were not checked. The containers were almost empty. I made a call to ser this dealer. I did notice the radiator/anti-freeze and window washing fluids were not checked. The containers were almost empty. I made a call to service dept when I got home and they apologized for the oversight. I just thought this was part of the normal service appt protocol that they check all fluids. More
Service was quick and service area was clean. We received updates and honest analysis of what services were recommended and what could wait. Did not feel like they were pushing services on us. Al We received updates and honest analysis of what services were recommended and what could wait. Did not feel like they were pushing services on us. Also, they sent photos of issues they saw so we knew they were being honest. More
The dealership is always a pleasure to deal with. The service advisor Nick was a true professional and awesome to work with. I can easily go to a closer dealership to my house but hands down it’s The service advisor Nick was a true professional and awesome to work with. I can easily go to a closer dealership to my house but hands down it’s Suto Nation Honda Valencia. More
The service at this dealership is slower than other Honda dealerships in the surrounding areas. A service that took little over an hour at another, busier dealership took over three hours here. dealerships in the surrounding areas. A service that took little over an hour at another, busier dealership took over three hours here. More
Have bought and had serviced by this dealership 3 Hondas. Usually the service is 5 star. This time there was to be a Multi Point inspection performed. It was apparently not done: the check list was not a Usually the service is 5 star. This time there was to be a Multi Point inspection performed. It was apparently not done: the check list was not attached to the final bill AND on the way home (it was raining), the left side wiper blade had a portion handing loose and will have to be replaced. More
Jason, the service representative was very personable and knowledgeable in explaining the service process with me. The service was completed in the time frame Jason told me and the work was done perfectly. knowledgeable in explaining the service process with me. The service was completed in the time frame Jason told me and the work was done perfectly. More