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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
938 Reviews

938 Reviews of AutoNation Honda Valencia - Service Center

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April 18, 2023

Curtis was great! Super responsive and informative about what’s going on with my car. He said I would get my car back by 4pm. But I got it at 2! Will return! More

by pno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 27, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

This was the first time I took my car to AutoNation Honda and I received great service! Ashley Marx was my Service Advisor and she was thorough in explaining the details - starting with my initial contact w More

by akay818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marx
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Great service. Jason Ellis was my service person; he was very thorough explaining what was wrong with my car. He explained what should be done right away and what More

by clanglie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi Clanglie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Fast service! Also great communication about what services are necessary and which ones can wait More

by vviolet145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Knauss
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

curtis was great, explain everything about the service, on time fast service. Can't ask for more... More

by jcpacheco7-11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

Quick and easy interactions with service personnel. No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule b More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 15, 2023

Curtis was great! Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks aga More

by ZEPHYR LORRAINE SPEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi Zephyr, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

April 14, 2023

My experience with AutoNation Honda was very smooth and professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. More

by anna72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Cassettari
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

First time I came, they did the multipoint inspection with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi Alyssa, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9110 to discuss what we can do to help.

April 11, 2023

My service representative was so pleasant and friendly, she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good star More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marx
Apr 26, 2023 -

AutoNation Honda Valencia responded

We are pleased to hear you had such a positive experience with us, Mike! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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