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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
938 Reviews

938 Reviews of AutoNation Honda Valencia - Service Center

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May 21, 2023

The sales person called me to suggest that me car needs new tires, I declined. The service person hangs up the phone while I am talking to ask if my car service is done. I had to call back and ask if my More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 21, 2023

They went over and beyond to help us out. They are friendly and extremely helpful and have built a personal relationship with us. More

by FamilyVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 25, 2023 -

AutoNation Honda Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

I never have any issues when I get my car serviced at this dealer. They are friendly, helpful, and always do amazing work. More

by jewelliusgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
May 23, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

The dealership is solid. I never feel like they are trying to recommend any service or repair that is not absolutely necessary. More

by wjdavis555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 23, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Curtis and eddie the mechanic are awesome, goes out of their way to help, they show that they really care bout you More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
facey providence
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

My car key fell apart and I went to Honda to have it fixed. Curtis was very helpful and explained the process. We thought I could get 2 replacements that day but unfortunately a part has to be ordered More

by peggyflashberg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

They help me right away. They were very courtesy and friendly. Had my car when they said so. More

by Nicoxenakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwsrd
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2023

I always ask for Curtis in the service apartment! He’s the best, couldn’t be more satisfied More

by gonzaleskeila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
May 18, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 16, 2023

Liars who said I had 750 worth of rodent damage to my a/c unit. Went somewhere else and found out there was no damage. More

by Cdurand101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 19, 2023 -

AutoNation Honda Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9110 -- we hope to hear from you soon.

May 15, 2023

Very happy with service received at AutoNation Honda Valencia. they took care of my needs in a timely manner, from setting up my appt. to when I was done and on my way keep up the good work..... More

by larchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 18, 2023 -

AutoNation Honda Valencia responded

Hi Larchie, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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