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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
938 Reviews

938 Reviews of AutoNation Honda Valencia - Service Center

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July 09, 2023

Great customer service, not too happy with having to replace transmission. I had no transmission issues More

by Frank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 12, 2023 -

AutoNation Honda Valencia responded

Hi Frank, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 07, 2023

Honda in general is a very good car, I love driving my Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. More

by Justshay84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Jul 10, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 06, 2023

Great service department, very quick and really friendly. Very easy warranty process. Definetly recommend valencia Honda! More

by Amy Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 11, 2023 -

AutoNation Honda Valencia responded

Hi Amy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Their service booking system is horrible. I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What t More

by CivicLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 09, 2023 -

AutoNation Honda Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (661) 200-9110 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 03, 2023

Awesome experience at AutoNation Honda really cool people and helpful, they told me what my car needed! More

by bryantcardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Jul 06, 2023 -

AutoNation Honda Valencia responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

I have purchased my last 2 vehicles from Autonation Honda Valencia. The Sales Dept. gives fair value on trade ins and works with you to get to the purchase price needed to close the deal. The Service Dept. More

by J Shelbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Cassettari
Jul 06, 2023 -

AutoNation Honda Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 03, 2023

fast and easy service call. warranty issue so far no complaints. will use them agsain for future needs More

by bighorn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 06, 2023 -

AutoNation Honda Valencia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

They went above and beyond helping me with my issues. Excellent Excellent job. Very happy. More

by jan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Vensko
Jul 03, 2023 -

AutoNation Honda Valencia responded

Hi Jan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

They were fast with my car and very kind! I plan on coming here again for maintenance and possibly a new car in the future :) More

by bree
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 03, 2023 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Happy to have used this service center twice now. My service rep (Nick) made sure my car received the services it needed, kept me from paying for things I didn't need yet and made sure I knew what fu More

by matfretschel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 02, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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