AutoNation Honda Valencia

I had an 8AM wait appointment to replace my cabin air filter. There were two lines of cars waiting to get checked so I was expecting it to take longer than I had been advised. However my service rep was filter. There were two lines of cars waiting to get checked so I was expecting it to take longer than I had been advised. However my service rep was extremely helpful and had it taken care of for me very quickly . I am an a appreciative customer. More

Very courteous, professional, and reliable service as usual. Honest, dependable, and timely. Will continue to bring my car here for servicing. usual. Honest, dependable, and timely. Will continue to bring my car here for servicing. More

SALES REP WAS VERY NICE AND FRIENDLY GOT YELLED AT BY THE MECHANIC WHEN I FIRST ARRIVED NEVER GOT A CALL THAT MY VEHICLE WAS READY WILL NEVER GO BACK OR RECOMMEND TO ANYONE THE MECHANIC WHEN I FIRST ARRIVED NEVER GOT A CALL THAT MY VEHICLE WAS READY WILL NEVER GO BACK OR RECOMMEND TO ANYONE More

This was my least positive experience at the dealership. First it took 30 minutes to check in despite having an appointment first thing in the morning. Then, once we agreed upon the services (via text), i First it took 30 minutes to check in despite having an appointment first thing in the morning. Then, once we agreed upon the services (via text), it took about 5 hours to get an oil change and brake fluid flush. Completion of the job was never communicated, but a bill email did arrive. We had to assume the bill meant it was complete as my text inquiry about the job status were not answered. My wife went to pick up at the end of the day and the vehicle and they had the service ticket mis-filed against another vehicle and it took about 20 minutes to get it resolved. The vehicle appears to be correct, but the comms and schedule were definitely an area that could be greatly improved. More

Never would I recommend this dealership, I was in this business for 6 years and never would I talk to a customer disrespectfully let alone laugh over the phone and argue with them this is what Sedrik Arch business for 6 years and never would I talk to a customer disrespectfully let alone laugh over the phone and argue with them this is what Sedrik Archibold did! I will drive 3 hours to buy a car from any other dealership before giving these people any business More

We had a good experience here at Honda. The only thing I can mention is that it took a longer than expected to get the appointment. Otherwise, great service. We will be returning to Honda f The only thing I can mention is that it took a longer than expected to get the appointment. Otherwise, great service. We will be returning to Honda for our auto service! More

We had a good experience and a friendly atmosphere. We were treated very well and they were very helpful. We were treated very well and they were very helpful. More

Is nice dealer in valencia ca Nit waiting to much. And take coffe free. Y like mr advisory pascual nice guy solve problem about my civic Thanks nerci And take coffe free. Y like mr advisory pascual nice guy solve problem about my civic Thanks nerci More

my rep explained everything to me. There were no surprises when paying for the services There were no surprises when paying for the services More

I've been servicing my cars here for 15 years, these guys are always friendly and helpful. are always friendly and helpful. More