AutoNation Honda Valencia

The service department is well represented by Jason Ellis as my service advisor. I honestly felt that I was at a luxury car dealership with every visit. This has been the third visit in the last few months as my service advisor. I honestly felt that I was at a luxury car dealership with every visit. This has been the third visit in the last few months and spent well over $7,000 in two vehicles. Jason has been thorough, communicative and above average for dealing with warrant company issues and their compliance items. More

Love, love, love the Service Department. Don't waste your time with the Sales Department! Saying they won't work with you is a total understatement and no inventory. We went to Galpin in the Don't waste your time with the Sales Department! Saying they won't work with you is a total understatement and no inventory. We went to Galpin in the valley, found the exact car we wanted and drove it home three hours later. More

Great customer service, Brandon Martinez did an excellent job in assisting us in our concern with our vehicle. Thank you! job in assisting us in our concern with our vehicle. Thank you! More

Great customer service, not too happy with having to replace transmission. I had no transmission issues replace transmission. I had no transmission issues More

Honda in general is a very good car, I love driving my Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. More

Federico was great! Answered all our questions and went out of his way to help us Answered all our questions and went out of his way to help us More

Great service department, very quick and really friendly. Very easy warranty process. Definetly recommend valencia Honda! Very easy warranty process. Definetly recommend valencia Honda! More

Their service booking system is horrible. I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What t I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What the?! Requested the shuttle for a one o’clock apt only to be told the shuttle had already left at 1:03 and I could sit for an hour and wait till 2. Always feel like I have a less than thrilling experience every time I go in for service, which is a bummer. More

I have purchased my last 2 vehicles from Autonation Honda Valencia. The Sales Dept. gives fair value on trade ins and works with you to get to the purchase price needed to close the deal. The Service Dept. Valencia. The Sales Dept. gives fair value on trade ins and works with you to get to the purchase price needed to close the deal. The Service Dept. is great. Vehicle maintenance appointments are easy to make and have always been available on the days and time that I need. Each time, my service has been completed under the given time estimate. I happily drive 80 miles to visit this dealer. More

fast and easy service call. warranty issue so far no complaints. will use them agsain for future needs warranty issue so far no complaints. will use them agsain for future needs More