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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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November 04, 2021

Gregg took care of maintenance for our vehicle. I was quickly checked in. Vehicle was ready at the predicted time. More

by Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Nov 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2021

I have needed a repaint on my Pilot for two years and 3 service writers. Nothing was done. Enter new Manager Jeff. He made good on all his promises and in 4 weeks it was in the body shop. Jeff is a More

by skfreeman0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Service Manager
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 03, 2021

They are very efficient and helpful. Fixed my car quickly and effectively. I am very pleased More

by Jeannecrispin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg g Cheesbrough
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 02, 2021

Everyone is really friendly and knowledgeable. I took my new car in for its first oil change. It was done in the time quoted and I was on my way. More

by sage_christofferson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

November 02, 2021

Timely, friendly and complete service. Thanks. Have used this dealership for six years. Highly recommend. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cheesbrough, Peter Ta
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Ken, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

November 01, 2021

I was a little bit early to the service department but was accepted immediately. My service was completed in a very short time. Your service representative, Peter Ta, was great and very helpful. I only ha More

by frank538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 05, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a good day!

October 30, 2021

My service rep was very professional and courteous. My Ridgeline was done in a timely manner. Highly recommended. Thanks for all you do. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans , Peter Ta
Nov 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

October 29, 2021

Great service, Clean dealership, what's not to like? Efficient, timely appointments, very satisfied customer. More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tredell Cummings
Oct 30, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 28, 2021

My daughter took my car in for service. She said, Jon Phelps, was the best service advisor she has worked with. He was friendly, personable, and efficient. Previous mishaps would have lowered this rat More

by Marjorie Rohr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps
Oct 30, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Marjorie, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2021

Customer service excellent. Tredell got me in same day to fix warning light. Educated me on use of low tire pressure system. More

by Passport2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tredell Cummings, Peter Ta
Oct 30, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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