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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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November 10, 2021

I must have arrived at a bad time. It too about 15 minutes to talk to a Service Advisor. Who was still on a phone. He charged me for a FULL synthetic oil change. I usually get a 50 % synthetic chan More

by nc-oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 09, 2021

I was greeted by a young man as I pulled up my car for service. Courteous and prompt. More

by gromoskg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phelps
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 07, 2021

Gregg was very pleasant and helpful during my recent service appointment. He reviewed all services provided clearly prior to payment and brought the car around to me. Very professional! More

by doro120deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2021

Greg always gets my car in a timely manner, answers all my questions. He is very reliable and has a good idea of what my car needs to be safe on the road. More

by ldenniston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

Brandon did a great job getting my car taken care of and we decided to do a few other things to the car in the near future. More

by billvoigt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Brandon. I have no idea who Peter Ta is.
Nov 08, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Drive safe, and we'll see you on the road.

November 05, 2021

Always available, timely, helpful.service representative has worked with me since I bought vehicle. Highly recommend. More

by jereschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 08, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi. We are pleased to hear you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 04, 2021

Gregg took care of maintenance for our vehicle. I was quickly checked in. Vehicle was ready at the predicted time. More

by Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Nov 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2021

They are very efficient and helpful. Fixed my car quickly and effectively. I am very pleased More

by Jeannecrispin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg g Cheesbrough
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2021

I have needed a repaint on my Pilot for two years and 3 service writers. Nothing was done. Enter new Manager Jeff. He made good on all his promises and in 4 weeks it was in the body shop. Jeff is a More

by skfreeman0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Service Manager
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2021

Everyone is really friendly and knowledgeable. I took my new car in for its first oil change. It was done in the time quoted and I was on my way. More

by sage_christofferson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

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