AutoNation Honda Tucson Auto Mall - Service Center

Great service, friendly staff, convenient location, checked in quickly, finished in a timely fashion, quick appointment checked in quickly, finished in a timely fashion, quick appointment More

I would recommend buying a car but I’m becoming skeptical on the service. I was told my Pilot’s “radar” was out so they got the part in - had my car for about 4-5 hours and found the problem was not fixed. on the service. I was told my Pilot’s “radar” was out so they got the part in - had my car for about 4-5 hours and found the problem was not fixed. I was then told the camera was out and they had to order it. After 2 weeks the part has not come in. Communication is not good. I left a VMM earlier this week w/ my advisor checking on the status of the camera arrival. Have not heard from my advisor. My advisor is very nice so I have to wonder if the service dept. is understaffed. That said, I have been trying to get this problem fixed going on 1 month - I am leaving in a 2000 mile trip 11/23 and my cruise control and lane assist will nit work. More

Scott Evan was great. Very helpful and knowledgeable about what my vehicle needed. It was helpful knowing what should be done during the next service. about what my vehicle needed. It was helpful knowing what should be done during the next service. More

I must have arrived at a bad time. It too about 15 minutes to talk to a Service Advisor. Who was still on a phone. He charged me for a FULL synthetic oil change. I usually get a 50 % synthetic chan minutes to talk to a Service Advisor. Who was still on a phone. He charged me for a FULL synthetic oil change. I usually get a 50 % synthetic change. Other than that it went okay. I think they need some more help. More

Your service manager did a very good job. He had us out in an hour. in an hour. More

I was greeted by a young man as I pulled up my car for service. Courteous and prompt. service. Courteous and prompt. More

Gregg was very pleasant and helpful during my recent service appointment. He reviewed all services provided clearly prior to payment and brought the car around to me. Very professional! service appointment. He reviewed all services provided clearly prior to payment and brought the car around to me. Very professional! More

Greg always gets my car in a timely manner, answers all my questions. He is very reliable and has a good idea of what my car needs to be safe on the road. my questions. He is very reliable and has a good idea of what my car needs to be safe on the road. More

Brandon did a great job getting my car taken care of and we decided to do a few other things to the car in the near future. we decided to do a few other things to the car in the near future. More

Always available, timely, helpful.service representative has worked with me since I bought vehicle. Highly recommend. has worked with me since I bought vehicle. Highly recommend. More