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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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November 15, 2021

Service was fine, but the cost for a basic oil, filter, rotate tires is now up to over $80. This is too high. More

by tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Evans
Nov 19, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it's upsetting to hear that your experience was anything but stellar. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Honda Tucson Auto Mall (520) 549-2238

November 13, 2021

This was a routine 10,000 mile servicing. It was a very smooth process. Thank you. More

by Janet B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cheeseborough
Nov 16, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 13, 2021

Friendly, courteous, and helpful would best describe the workforce and full of laughter and joy as well as knowledgeable. More

by jsemanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop workers., Peter Ta, Sydney Thorp
Nov 16, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2021

Was super pleased with my visit, everything went very well Scott was so wonderful taking care of my auto. It will be my place to go when I need service. More

by francyreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept.
Nov 16, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 12, 2021

fast and effient ,very good service ,on time and great price i will go back again More

by wjzalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott evans
Nov 16, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 12, 2021

They were very courteous! Checked everything I wanted to have checked!Service rep was very kind More

by awosni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 16, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 11, 2021

I would recommend buying a car but I’m becoming skeptical on the service. I was told my Pilot’s “radar” was out so they got the part in - had my car for about 4-5 hours and found the problem was not fixed. More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Deborah, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. If you'd like, please contact our General Manager at (520) 549-2238. We'd appreciate the chance to make your experience a positive one.

November 11, 2021

Scott Evan was great. Very helpful and knowledgeable about what my vehicle needed. It was helpful knowing what should be done during the next service. More

by bfarylo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

Great service, friendly staff, convenient location, checked in quickly, finished in a timely fashion, quick appointment More

by Smdial1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 10, 2021

Your service manager did a very good job. He had us out in an hour. More

by Willuam Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello Willuam, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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