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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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November 22, 2021

Service reps knowledgeable and courteous. Appointment took exactly the length of time he said it would. Best service department ever !! More

by betsy00wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta, Sydney Thorp
Nov 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 21, 2021

Made an appointment for regular maintenance on the Honda CRV, great service. Scott, the sales agent was very attentive, courteous, and respectful. More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Bud, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2021

Efficient.. New to Honda ownership, they answered questions about my Ridgeline and showed me some items I wasn't even aware of More

by ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta, Sydney Thorp
Nov 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 20, 2021

Scott at Honda, is a pleasure to work with, he is very pleasant and helpful!! More

by salvinafalcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta, Sydney Thorp
Nov 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2021

I’m a full time RV’er. I have an oil change package from autonation for my Ram 2500 I bought in Denver. Autonation Honda I’m sure don’t get very many large diesel trucks but the did a great job on my truck. More

by rickgerster60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta, Sydney Thorp
Nov 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Take care!

November 18, 2021

I greatly appreciate the professional service I received at AutoNation Honda. Their communication, service, and price were very good. I recommend them very highly. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Nov 22, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello Ron, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 18, 2021

Took my Honda in for the regular maintenance. Everything was explained, told how long it would take and luckily it took less time than what he thought. Very professional. Really did like their coffee also More

by jlvaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta, Sydney Thorp
Nov 22, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2021

Not a good experience. Made an appointment in person at AutoNation for a Honda Accord key replacement and gave the bad key to the service rep. On the day of my appointment, I drove from Oro Valley (1 hr. More

by Peeved
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Peters
Nov 22, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret to hear that your experience with us was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (520) 549-2238 so we can work towards a resolution. We look forward to hearing from you.

Nov 22, 2021 -

Peeved responded

I told your service rep what I thought was fair. He was not authorized to allow it. Maybe you can.

November 18, 2021

Gregg did a great job for me!I will return for repairs Gregg did a great job for me! I will return for repairs in the future. Thank you very much. More

by Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service
Nov 22, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with Gregg! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2021

Top notch service easy to work with and solid work complete 👌🏼 👍 👏 my advisor took care of me all within the same week I first had the car looked at. None of this "we can see you in 3 wks BS... More

by RENE VALDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Nov 19, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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