AutoNation Honda Tucson Auto Mall - Service Center

Took my Honda in for the regular maintenance. Everything was explained, told how long it would take and luckily it took less time than what he thought. Very professional. Really did like their coffee also was explained, told how long it would take and luckily it took less time than what he thought. Very professional. Really did like their coffee also. We had also bought our Honda there. More

Not a good experience. Made an appointment in person at AutoNation for a Honda Accord key replacement and gave the bad key to the service rep. On the day of my appointment, I drove from Oro Valley (1 hr. AutoNation for a Honda Accord key replacement and gave the bad key to the service rep. On the day of my appointment, I drove from Oro Valley (1 hr. round trip), waited 30 min. was told they did not have the correct part and I would need to come back the next day. Trying to plan for the next day, I asked the service rep. how long it would take. He said 45 min. The next day I went to my second appointment and waited 90 min. for service to program my car key. All total, the dealership waisted 2 hr. 15 min. of my time for this service. The service rep. gave me a lousy $50 off my $300 bill for my troubles. I asked for $100 at least, but he was not authorized without going to his supervisor. I had appointments and no more time to waste. Better: The service Rep should have checked for the correct part in stock before scheduling me in the first place More

Gregg did a great job for me!I will return for repairs Gregg did a great job for me! I will return for repairs in the future. Thank you very much. Gregg did a great job for me! I will return for repairs in the future. Thank you very much. More

Top notch service easy to work with and solid work complete 👌🏼 👍 👏 my advisor took care of me all within the same week I first had the car looked at. None of this "we can see you in 3 wks BS... complete 👌🏼 👍 👏 my advisor took care of me all within the same week I first had the car looked at. None of this "we can see you in 3 wks BS... More

Service was fine, but the cost for a basic oil, filter, rotate tires is now up to over $80. This is too high. rotate tires is now up to over $80. This is too high. More

This was a routine 10,000 mile servicing. It was a very smooth process. Thank you. smooth process. Thank you. More

Friendly, courteous, and helpful would best describe the workforce and full of laughter and joy as well as knowledgeable. workforce and full of laughter and joy as well as knowledgeable. More

They were very courteous! Checked everything I wanted to have checked!Service rep was very kind have checked!Service rep was very kind More

Was super pleased with my visit, everything went very well Scott was so wonderful taking care of my auto. It will be my place to go when I need service. well Scott was so wonderful taking care of my auto. It will be my place to go when I need service. More

fast and effient ,very good service ,on time and great price i will go back again price i will go back again More