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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,187 Reviews

1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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September 25, 2023

Blind spot monitor malfunction. Service department scheduled appointment within 3-4 days and replaced driver side mirror assembly for blind spot monitor system..system works perfect More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Cook
Sep 28, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2023

This was my first visit to this dealership. Very knowledgeable and helpful Service Advisor. Excellent experience. More

by dick_b_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Sep 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 21, 2023

Nice advisors, quick service. I get my oil change done here and it's a good experience every time. More

by noah3002260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas cook
Sep 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2023

Thorough service. Attentive employee, Assurance and confidence. Comfortable waiting area. Personal from welcome and check-in to review of service and departure. More

by AFed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hogan
Sep 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 14, 2023

I purchased my 2022 Honda Pilot from AutoNation Honda in December 2022. Our salesman Assad was great, but I could only reach him on his personal cell phone. Calling AutoNation Honda Tucson Auto Mall direct More

by Bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unnamed pleasant young woman
Sep 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Bart, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2238. We would appreciate the chance to turn your experience around.

September 12, 2023

The service advisor is professional and knows what needs to be done based on our relationship for over 15 years More

by terhaarjim
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
Sep 16, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 12, 2023

I bring both my cars to Autonation Honda and have always had an excellent experience when the cars are being serviced. My service advisor, Dallas Cook, is very knowledgeable, attentive and personable. I'm More

by debraletts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Cook
Sep 16, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I had a great experience at Honda when I went for service. I appreciated that the staff were courteous and gave me an estimate on what costs to expect. They even offered cold water bottles and fruit More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 15, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello Carolyn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

This dealership is personable and friendly. The work done on the car was done in a very timely manner. More

by jeanhegseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
Sep 12, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Great service! Advisor Gregg has the superb customer service, not only does he truly care about my car but also making sure Im updated and happy throughout the proc More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Sep 12, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Lin, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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