AutoNation Honda Tucson Auto Mall - Service Center

Very thorough, professional, and customer oriented. John Beeman was our agent and he was so thoughtful. He made us aware of what would be done on our car; also suggesting to us that new tires were needed o Beeman was our agent and he was so thoughtful. He made us aware of what would be done on our car; also suggesting to us that new tires were needed on our CRV. He talked about the different tires that were available at AutoNation Honda, explaining the mileage on each brand and the cost. We decided to purchase the new tires and he explained that it would take a couple of extended hours to install them. So, he took us to the mall, dropped us off where we had lunch and shopped. He called when our car was ready and came to the mall to pick us up. He was friendly and knowledgeable. We were very pleased with our experience with AutoNation and John Beeman. Ron & Judi Odell More

I have been using this dealership since 1984. Excellent service, and they explain why the service needs done. service, and they explain why the service needs done. More

service was good , but the questionnaire I got to evaluate the service tech who helped me, was the wrong tech. Would not allow me to change it. evaluate the service tech who helped me, was the wrong tech. Would not allow me to change it. More

Autonation is the most professional car dealer in Tucson. The staff is extremely knowledgeable and helpful. The inventory gives a good selection. I would highly recommend to family and friends. Tucson. The staff is extremely knowledgeable and helpful. The inventory gives a good selection. I would highly recommend to family and friends. More

They do what they say. I trust them. Prices are good too. Will continue to go there. Will continue to go there. More

We have had good service from this dealership over the past three years. Unfortunately, our last visit to the service department has been totally unacceptable. We leased a 2020 Ridgeline from them sev past three years. Unfortunately, our last visit to the service department has been totally unacceptable. We leased a 2020 Ridgeline from them several years ago. It was time for maintenance so my husband took the truck in for the standard service. John told him that the differential had to be changed. We were charged over $200. I have never had to pay for maintenance while I was leasing a vehicle. I left several messages and “chatted” with them via text. I was told, via text, that I would hear from the service department. That was two business days ago. I won’t be ignored and I won’t forget about the money that they owe me. Unacceptable. More

John's customer service is excellent and he explained everything in detail which I appreciated! everything in detail which I appreciated! More

Always treated with fairness and respect at Honda AutoNation service department. Only place I go for maintenance on my Honda. AutoNation service department. Only place I go for maintenance on my Honda. More

Service advisors are awesome! Excellent Service, Excellent communication. My Honda CRV was completed way before promised time! Excellent communication. My Honda CRV was completed way before promised time! More

Excellent service. Clean facility. However, the guest waiting area could be upgraded. It is small, few outlets for computer, IPad and IPhone charging. waiting area could be upgraded. It is small, few outlets for computer, IPad and IPhone charging. More