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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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January 21, 2022

Due to covid no ride home while car being serviced, so had to wait at dealership almost 2 hours for oil change. More

by Momojane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

January 21, 2022

John did an excellent jobIt is not easy to make just an John did an excellent job It is not easy to make just an oil change . they do not answer the phone. More

by danielemily2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Beeman
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (520) 549-2238. We'd appreciate the chance to make your experience a positive one.

January 20, 2022

I have been using service is excellent and I have been using this dealership for 20 years. Gregg always visits my car and points out items that need service. He covers the items that need attention, On More

by ggrove7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough, Peter Ta
Jan 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 20, 2022

I have been going to this dealership for 28 years, even when it was Dobbs Honda. My service advisor is Gregg C. He is very efficient, knowledgeable and always very friendly. I would also like to thank C More

by jmlovstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Service Tech
Jan 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 20, 2022

This was my first experience with the service department and I was very pleased. Jon arranged a pit stop for me before I took my new car on a road trip. They made sure the car was safe for the trip and ad More

by srwilbee@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Phelps, Peter Ta
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 19, 2022

Gregg did a really good job. Very efficient. Met hime for the first butte. I will be back. More

by masnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 18, 2022

The service was great. Mr. Beeman, the service manager, went out of his way to make sure everything was taken care of. The only thing that lacked was the fact the car was not washed after servicing. Other More

by rich.greenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 18, 2022

The service advisors Jon, John & Scott were awesome. My advisor Jon was with another customer so the other John got me started. My Jon was off when I picked the vehicle up so Scott checked me out. I Was gr More

by Vickie Clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps, John & Scott, Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Vickie, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 18, 2022

I always enjoy dealing with the employees during my service visits. The service writers are always friendly and do an excellent job of getting my car scheduled and taken care of. The writer this time w More

by vaughnhageman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman , Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 17, 2022

Fantastic service department! Easy to schedule appointments, very courteous and professional and were done ahead of schedule with the service on our CRV. More

by krfeldman3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
cheesebourough
Jan 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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