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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,187 Reviews

1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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January 27, 2022

We needed some help with a new civic. The service department was very helpful and we asked for some help using the accessories in the car. Very good customer service and support! More

by dj_mani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jan 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

I had an oil change and recall visit at AN Honda Tucson and for the first time was not treated with a rush - appreciate the care and outstanding service of Jordie. More

by Liesie Leopard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordie, Peter Ta
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Jan 31, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Liesie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2022

PROMPT AND COURTESY SERVICE; IT WAS A PLEASURE WORKING WITH GREG; WILL CALL HIM NEXT TIME FOR SERVICE More

by 0279george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGG CHEESBROUGH
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Jan 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 26, 2022

John my service advisor was attentive and courteous. He checked in with me and provided updates on my car. More

by bmguillot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Jan 31, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2022

John was very helpful in locating and making an appointment to buy and have a new tire installed the following morning. More

by alg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 25, 2022

I thought the price for front rotors was high (over $200 per rotor). I checked online after and saw OEM rotors for $110 each. More

by Pilot
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Jan 31, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2022

The service during my service was amazing! I know my vehicle was in good hands. More

by Ginadtgt1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Chessbrough
Report | Print
Jan 31, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

I have been coming to this location for many years. Wouldn’t go anywhere else. More

by Janet H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Report | Print
Jan 31, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Janet, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2022

Very nice to deal with, quick and through, John Beeman handled the service appointment with knowledge and explanations. Agreed with plan to service this car later in 2022 More

by boettnerz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Report | Print
Jan 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2022

The staff were professional, knowledgeable and caring. I had a question about the charge and a manager came and took care of it. More

by markwstone195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg C., Peter Ta
Report | Print
Jan 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jan 26, 2022 -

markwstone195 responded

I bought my HRV December 2020 and was promised 2 oil changes. I got one last summer and when I came in they said that offer expired December of 2021. I told them it was promised that I would get 2 free and nobody said anything about the expiration. The worker called his supervisor over and he said he was sorry but it expired. I then spoke to a manager in the sales department and he looked up the agreement and informed the service department that it would be taken care of and I was not charged.

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