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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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February 12, 2022

Very helpful and knowledgeable. Plus they keep you in the loop about everything. The service center even had free coffee. More

by jimswest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Feb 15, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2022

The change over to the new computer system was very difficult on your customers. I waited over four hours and was told on phone when making appointment it would be an hour! No one kept me informed abou More

by Gsmcneese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Purnomo
Feb 15, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2238 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 11, 2022

The new computer system was slow, but our agent did a good job. He was helpful and attentive. Repair was timely and price fair. More

by Leyuyu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Feb 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

February 11, 2022

Check in was understandably slower than usual due to a new computer tablet system. Personnel were friendly and apologetic . No problems with service completed and in a timely manner. More

by Joanrobinsonaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy was very professional and helpful. I would request him for service.
Feb 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 10, 2022

I always do my oil change there and no issues. Friendly staff and reasonable cost. More

by louismouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Feb 15, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

John, my service advisor, was efficient and pleasant, and he made the drop-off and pick-up of my Honda Civic a seamless experience. 5 Star Job. More

by Janny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Feb 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Janny, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

Yordy is the best worker in Honda I have ever met. I have new car ( I bought here in dealer new in 2018) Yordy understand this is my baby. Yordy is very professional worker, very nice, patient to explain More

by Yordy employee of the year
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yordy, Peter Ta
Feb 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2022

This was my first service experience at Autonation. The staff was quick to greet every customer and keep everyone informed. The staff was professional and courteous. The wait area was clean and comfortabl More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yordy Purnomo, Peter Ta
Feb 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2022

The employees at the dealership have always been courteous and helpful. The service department is outstanding. More

by mkbstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Punromo, yourdy
Feb 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Service department is very good. Waiting room could be improved but service staff are excellent. More

by jfieldsmu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Feb 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2238. We hope to hear from you.

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