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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,183 Reviews

1,183 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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October 02, 2023

I was very pleased with my service appointment. Upon arrival my service consultant, John Beeman, greeted me by name and knew exactly what I was there to have done to my vehicle. He was very atten More

by Matt F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Oct 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We look forward to your next visit! Take care!

September 28, 2023

They are honest and reassuring of checking everything, what is inspeced, the pricing, and also reminding of the specials they have on service and parts to help me save money. I appreciate their followups More

by evelinamacias.aaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hayes
Oct 01, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2023

I was greeted promptly at car drop-off area by my service advisor. The advisor was courteous and knowledgeable. More

by Sports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2023

I have bought three vehicles at this location. I have never felt pushed in to anything when dealing with the sales people. I have my 2019 Civic serviced here because the techs know what they are d More

by pikesaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Sep 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 26, 2023

So far very professional did what they said and got me out in a reasonable time More

by fakrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg cheesborough
Sep 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2023

Visited dealer for recall. Service advisor was very helpful and knowledgeable. The visit did take much longer than predicted, but was satisfied with the repairs. More

by nyle.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 28, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Blind spot monitor malfunction. Service department scheduled appointment within 3-4 days and replaced driver side mirror assembly for blind spot monitor system..system works perfect More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Cook
Sep 28, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2023

This was my first visit to this dealership. Very knowledgeable and helpful Service Advisor. Excellent experience. More

by dick_b_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Sep 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 21, 2023

Nice advisors, quick service. I get my oil change done here and it's a good experience every time. More

by noah3002260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas cook
Sep 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2023

Thorough service. Attentive employee, Assurance and confidence. Comfortable waiting area. Personal from welcome and check-in to review of service and departure. More

by AFed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hogan
Sep 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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