AutoNation Honda Tucson Auto Mall - Service Center

John Beeman was Superb at taking care of our problem. He listened to our explanation of what was happening, and told us what they’d do to correct it. He was pretty darn close on how long it would take, a He listened to our explanation of what was happening, and told us what they’d do to correct it. He was pretty darn close on how long it would take, and he called us on time with reports in what they found. As a separate matter, we were Really pleased that nearly all employees were masked! It speaks very highly of the company’s desire to keep Everyone safe. Well done, and thank you! More

This is my first visit to AutoNation Honda Tucson period it was the initial oil change for my Honda pilot. I schedule online at 7:45 AM and was prompt Lee Greenwood by John Beeman at 7:30 AM. I advise them it was the initial oil change for my Honda pilot. I schedule online at 7:45 AM and was prompt Lee Greenwood by John Beeman at 7:30 AM. I advise them that I had an appointment later and he probably move my car for service and I was out in one hour. I made my Second appointment with no problem. A full oil change and service in one hour is great for a working person. This is good service. More

Appointment was for a recall-related issue. Ease of appointment. Courteous and friendly Service Advisor. Car ready before the suggested wait time. I was pleased. Ease of appointment. Courteous and friendly Service Advisor. Car ready before the suggested wait time. I was pleased. More

Fit me in without an appointment and covered the repair under warranty without any issue. under warranty without any issue. More

Never had an issue at this dealer. Staff is always friendly and helpful. I always get the seevices I need done accurately. Staff is always friendly and helpful. I always get the seevices I need done accurately. More

In the 20 years that I've been a customer here, the service department has always been super. I'm usually in and out the door in about an hour. Greg, my service adviser, was friendly and clear about wh service department has always been super. I'm usually in and out the door in about an hour. Greg, my service adviser, was friendly and clear about what was done. More

Each time I’ve visited the dealer I’ve been greeted by someone immediately and enthusiastically. They’ve always explained every service we’ve needed and helped explained each service someone immediately and enthusiastically. They’ve always explained every service we’ve needed and helped explained each service More

Brought my Ridgeline in for service. John Beeman from service greeted me once I stopped and got out of the vehicle. He called me by name and had all the information for my vehicle. T John Beeman from service greeted me once I stopped and got out of the vehicle. He called me by name and had all the information for my vehicle. The service was completed faster than anticipated. John called me and I advised I would pick it up later. He said no problem, see you then. When I got to the service department, John was in a little meeting, but came out and took care of the paper work. He advised of some other services, but I could not do it then. He showed me what they fixed and explained the reason for the repair. Very nice. I would highly recommend Auto Nation Honda in Tucson and especially John for any service to your vehicle. More

Close to where I live. Waiting room has been upgraded. Waiting time was just as estimated. Waiting room has been upgraded. Waiting time was just as estimated. More

I was very satisfied with the service. My service advisor, Yordi, was friendly and helpful. He pointed out services that were needed and showed me why they were needed. He was upfront abou My service advisor, Yordi, was friendly and helpful. He pointed out services that were needed and showed me why they were needed. He was upfront about the costs and honored my coupon for 15% off of all charges, which were already fair and reasonable. More