Back

AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,187 Reviews

1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

Sort by
March 04, 2022

I really appreciate Greg as a service advisor! He makes sure all my car's needs are met, and works with me to make the service fit in my schedule. Excellent service, great customer service. Tha More

by MrBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 04, 2022

I love working with Gregg because he knows what needs to be done and explains it clearly. I'm comfortable waiting for the work to be done and it's done within the time expected. I've been coming here sinc More

by Elizabethminno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Mar 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Excellent customer service. Greg Cheesebrough asst service manager has taken great care of me for six years. I highly recommend buying your car from Auto Nation simply because o More

by Esfly74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheesebrough
Mar 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

March 03, 2022

I am a customer of twenty years. That I keep buying Honda's and returning should be enough. I resent these mandatory reviews. More

by regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 05, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2022

Fantastic! I always get great service from Greg. Prompt and professional. And good car advice about what needs to be done now and what can wait. More

by schoberfam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 05, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2022

I brought my 2021 Honda CRV into the dealership where I bought it a year ago for its first maintenance check. Dropping it off went smoothly and I waited in the nearby showroom until the maintenance check w More

by gwmyers50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Phelps
March 02, 2022

Great folks to work with. Welcoming and positive. clean facility as well. Nice wait area for the owners More

by jchuffaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 05, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2022

Repair & Maintenance seem to work well in doing timely work. Keep up the good work. More

by Sus.ikuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance mgr. Very informative.
Mar 02, 2022 -

Sus.ikuta responded

Repair & Maintenance seem to be Working Well.

Mar 02, 2022 -

Sus.ikuta responded

Repair & Maintenance seem to work well in doing timely work. Keep up the good work.

Mar 02, 2022 -

Sus.ikuta responded

See previous.

March 01, 2022

In the AM when I called in for a service appt. the phone rang many many times, finally picked up by machine saying I would be called back. No call by mid afternoon. Same machine and same message More

by unab37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2238. We would appreciate the chance to turn your experience around.

March 01, 2022

This dealership was friendly and professional. The dealership was clean. Everyone was very helpful. We will come back for all of our car needs. More

by lauluj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Mar 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
76
...