AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
I really appreciate Greg as a service advisor! He makes sure all my car's needs are met, and works with me to make the service fit in my schedule. Excellent service, great customer service. Tha He makes sure all my car's needs are met, and works with me to make the service fit in my schedule. Excellent service, great customer service. Thanks, Greg! More
I love working with Gregg because he knows what needs to be done and explains it clearly. I'm comfortable waiting for the work to be done and it's done within the time expected. I've been coming here sinc be done and explains it clearly. I'm comfortable waiting for the work to be done and it's done within the time expected. I've been coming here since 2020. Please get better coffee in the lounge. More
Excellent customer service. Greg Cheesebrough asst service manager has taken great care of me for six years. I highly recommend buying your car from Auto Nation simply because o Greg Cheesebrough asst service manager has taken great care of me for six years. I highly recommend buying your car from Auto Nation simply because of such good customer service both buying and their service department. More
Fantastic! I always get great service from Greg. Prompt and professional. And good car advice about what needs to be done now and what can wait. I always get great service from Greg. Prompt and professional. And good car advice about what needs to be done now and what can wait. More
I brought my 2021 Honda CRV into the dealership where I bought it a year ago for its first maintenance check. Dropping it off went smoothly and I waited in the nearby showroom until the maintenance check w bought it a year ago for its first maintenance check. Dropping it off went smoothly and I waited in the nearby showroom until the maintenance check was completed. I was in and out in about an hour. More
In the AM when I called in for a service appt. the phone rang many many times, finally picked up by machine saying I would be called back. No call by mid afternoon. Same machine and same message the phone rang many many times, finally picked up by machine saying I would be called back. No call by mid afternoon. Same machine and same message. I called the next day and a lady answered and I was able to make an appointment. On 2/24I arrived and John Beeman was very courteous and got my service appt. started. My car problem was sometimes the ignition would not start the car the first time tried. Battery or starter? After reading my invoice in section A, I read where the battery tested - No attention needed at this time but then in section B it said starter needed and BATTERY needed replaced BATTERY. Did he battery really need to be replaced? The starter was not in stock so it was ordered. The first appt. I could get to have it replaced when I was also available was 3/4/22 at 8 AM. Since there is no shuttle service anymore I had to chose a time that I could stay to wait on the car. More
This dealership was friendly and professional. The dealership was clean. Everyone was very helpful. We will come back for all of our car needs. The dealership was clean. Everyone was very helpful. We will come back for all of our car needs. More