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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,187 Reviews

1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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March 11, 2022

The service department was very efficient and had me in and out faster then the estimated time. More

by vp19591959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2022

Clean and easy to get to for all my Honda needs. Thank you very much More

by Corinneforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

Service members are knowledgeable and friendly. Waiting room is clean and comfortable. Times to wait for service are manageable. Appointments are easily scheduled. More

by Kosnic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2022

Bought my Honda Civic Hybrid 2010 new from this dealer, have had ONLY this same location maintain it since! Excellent results TOTALLY! More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Angel
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

2 hrs is way too long for an oil change. This is the 2 nd appointment for an oil change and both of them way too long in length. Scheduling needs to be seriously revamped. I was not happy More

by jerdster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John?
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (520) 549-2238 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 10, 2022

Used to have paper cover on the floor and driver seat but not this visit Waiting time can be better especially when the car is done service already More

by Florencechen2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Peter Ta
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (520) 549-2238 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 10, 2022

Gregg is always friendly and helpful with our service needs. I also had a schedule to meet and he made sure my car was ready in time. Thank you Gregg. More

by dolfans17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
March 10, 2022

My routine maintenance was handled quickly and efficiently. I asked for the complimentary multi-point safety check inspection & appreciated the advice and cost estimates for major work (overdue ti More

by Bob Pawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yordy Purnomo
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

Greg Cheesbrough was able to get us in the next day, at a convenient time for our schedule, for a major service to our vehicle. Greg was courteous, informative, and very professional from beginning to end. More

by Debbie.kewin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with Greg Cheesbrough
Mar 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Debbie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 09, 2022

Greg was just great, got my car in, did all the services required in a very timely manner. He's a keeper! More

by m.goodwin56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris
Mar 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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