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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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March 15, 2022

The service I receive is always prompt and friendly service. I would recommend to friends and family More

by aag1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

March 15, 2022

Service was done quickly. Questions were answered about my vehicle and I was contacted with updates. I am pleased with my maintenance from Auto nation Honda Tucson Mall. More

by jonjuliajt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2022

Great service from Greg and was out in less than 2 hours with routine oil change and additional alignment and electrical issue. Always happy with their service techs also. More

by DLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg C.
Mar 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 11, 2022

Service members are knowledgeable and friendly. Waiting room is clean and comfortable. Times to wait for service are manageable. Appointments are easily scheduled. More

by Kosnic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2022

Bought my Honda Civic Hybrid 2010 new from this dealer, have had ONLY this same location maintain it since! Excellent results TOTALLY! More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Angel
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

2 hrs is way too long for an oil change. This is the 2 nd appointment for an oil change and both of them way too long in length. Scheduling needs to be seriously revamped. I was not happy More

by jerdster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John?
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (520) 549-2238 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 11, 2022

The service department was very efficient and had me in and out faster then the estimated time. More

by vp19591959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2022

Clean and easy to get to for all my Honda needs. Thank you very much More

by Corinneforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2022

Used to have paper cover on the floor and driver seat but not this visit Waiting time can be better especially when the car is done service already More

by Florencechen2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Peter Ta
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (520) 549-2238 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 10, 2022

My routine maintenance was handled quickly and efficiently. I asked for the complimentary multi-point safety check inspection & appreciated the advice and cost estimates for major work (overdue ti More

by Bob Pawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yordy Purnomo
Mar 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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