AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
Service has been great. Only routine maintenance so far but cost has been reasonable. Clear, honest and helpful explanations of work performed and work anticipated. Only routine maintenance so far but cost has been reasonable. Clear, honest and helpful explanations of work performed and work anticipated. More
I schedule this service appt. to complete 3 items for our 2009 Civic Si. The oil change, tire rotation and 4 wheel alignment were completed as requested and in a timely manner. to complete 3 items for our 2009 Civic Si. The oil change, tire rotation and 4 wheel alignment were completed as requested and in a timely manner. More
As soon as I arrived for my appointment I was greeted and escorted into office where I spoke with service advisor Jon Phelps and went over the reason I was bringing my Honda CR-V in, then I was escorted to t escorted into office where I spoke with service advisor Jon Phelps and went over the reason I was bringing my Honda CR-V in, then I was escorted to the waiting areas then was offered water and showed where complementary coffee/tea. I was kept informed on the the work being done. More
Good overall, got there before my time so they had to check in all others first even though the service guys came out after 7. Needed to drop off early so that I could have a ride. So that was weird tha check in all others first even though the service guys came out after 7. Needed to drop off early so that I could have a ride. So that was weird that never happened at Toyota. (would get checked in and know that I would be serviced at appropriate time) More
They got me in for service on the same day I called which was good for my schedule. My only complaint and it’s a small one is that the car was freshly washed when I took it in. When I picked it up the windo was good for my schedule. My only complaint and it’s a small one is that the car was freshly washed when I took it in. When I picked it up the windows were dirty and had water spots. They changed the wipers as part of the service and I imagine they used the wiper fluid to test the wipers after installing them. But they didn’t bother to clean the windows after they were done. More